About the Role
The Union Health Center (UHC) is seeking a Full-Time Medical Assistant to join our Team. UHC is an innovative primary and multi-specialty center focused on providing well-coordinated and accessible healthcare to union workers and their families.
Responsibilities
- Attends daily team huddles and reviews Quality Measures prior to scheduled appointments.
- Measures and records vital signs, allergies, weight, height, and smoking status into the EMR.
- Performs urine pregnancy tests, peak flows, finger stick for glucose, monofilament foot exams, vision/hearing screenings, urine dipstick, and phlebotomy.
- Codes patient procedures into the EMR and updates as directed by the provider.
- Performs medication review with each patient and notifies the provider of discrepancies.
- Documents PHQ2, PHQ9, GAD, DAST, AUDIT, and SODH annually or as needed.
- Documents HPI for all patients prior to PCP visit.
- Notifies provider and prepares materials for in-patient procedures.
- Sets up exam rooms, checks equipment, and stocks rooms with supplies.
- Escorts patients to the exam room and performs patient identification.
- Reviews, confirms, and updates patient demographic data, consents, insurance, and pharmacy information in the EMR.
- Scans updated documents into the EMR.
- Communicates with the provider and team via email and Teams messages.
- Schedules future appointments and provides follow-up care information to patients.
- Reviews and answers patient questions about the Clinical Visit Summary (CVS).
- Assists provider with visit confirmation/follow-up calls and generates correspondence.
- Cleans and sterilizes instruments as needed.
- Answers telephones and documents phone notes in the EMR.
- Processes electronic patient referrals, prior authorizations, and consultations.
- Collects information about walk-in patient complaints and directs to RN or Team Supervisor for triage.
- Follows safety procedures and bloodborne pathogen precautions.
- Supports policies regarding patient care, infection control, and safety.
- Maintains quality assurance logs.
- Attends organization meetings, trainings, and completes assigned courses.
- Uses clinical registries as directed by providers or care teams.
- Supports the Patient Centered Medical Home goals by working cooperatively with staff.
- Complies with UHC policies regarding privacy and security of PHI.
- Maintains stock and orders medical and non-medical supplies.
- Provides front desk coverage as needed, including scheduling, registration, and problem-solving.
Requirements
- High school or Equivalency /GED Diploma.
- Current Medical Assistant Certification from a certified institution.
- Skilled in phlebotomy.
- Computer Literate.
- Language proficiency required in one of the target languages of the organization.
- Ability to communicate and work well with people at all levels.
- Excellent team and “people” skills.
- Ability to assist and maintain a strong working relationship with providers and professional team members.
- Strong interpersonal, oral, and written communication skills.
- Initiates good judgment and ability to contribute in making decisions in a timely fashion.
- Actively seek out and support collaborative thinking and problem solving with others.
- Possess a professional appearance and presentation.
Skills
- Phlebotomy
- EMR
- HIPAA
Location
- New York, NY 10001
Work Type
- Full Time
Experience Level
- Commensurate with experience and qualifications
Education Level
- High school or Equivalency /GED Diploma
- Medical Assistant Certification
Salary/Compensations
- $18.50 - $25.95 Hourly
Benefits
- Medical
- Dental
- Vision
- Prescription drug coverage
- Employee Assistance Program (EAP)
- Flexible Spending Account / Commuter plans
- Retirement Plans
- Paid time off (PTO): Vacation, Sick, Personal and Holidays
- Professional Development - Tuition Reimbursement, License Reimbursement
- Uniform Reimbursement / Other misc. reimbursement
About the Company
- The Union Health Center (UHC) is an innovative primary and multi-specialty center focused on providing well-coordinated and accessible healthcare.
- UHC has been providing care to New Yorkers for over one hundred years, founded by the International Ladies' Garment Workers' Union (ILGWU) and the Amalgamated Clothing Workers of America (ACWA).
- UHC was established to provide affordable and comprehensive healthcare to union members and their families.
- UHC has been recognized by the National Committee for Quality Assurance (NCQA) as a Patient Centered Medical Home since 2009.
- The center was built around a team-based model that integrates health coaches and serves a patient population that experiences a heavy burden of chronic disease and varying levels of health literacy.
- UHC maintains Primary Care PCMH recognition and is certified as an Article 28 facility.
- Our Common Purpose: We welcome and care for our patients and each other, by providing the finest medical home for union workers and their families.
