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About the Role

Join our Document Accessibility Services (DAS) team as an Accessibility Transcription Specialist, where your work directly impacts the lives of people with disabilities by transforming everyday documents into inclusive, alternate formats like braille, large print, audio, and more.

Responsibilities

• Transcribe documents into accessible formats such as Large Print, Audio, eText, and Braille using designated software.
• Ensure all transcriptions meet client Service Level Agreements (SLAs) and quality requirements.
• Collaborate with team members and manage timelines effectively to meet project deadlines.
• Receive on-the-job training for format specifications and software usage.
• Maintain a high level of attention to detail to ensure accuracy of transcriptions.
• Adapt to evolving accessibility standards and technologies.
• Other duties, as assigned.

Requirements

• Work experience in an area requiring attention to detail.
• Experience using Microsoft Office products.
• Previous experience with desktop publishing is a plus.
• Previous experience with accessible documents is a plus.

Skills

• Proficient in using accessibility software and tools (training will be provided).
• Detail-oriented with a keen eye for accuracy.
• Ability to manage timelines and work efficiently in a fast-paced environment.
• Strong communication skills and ability to work collaboratively in a team.
• Self-directed and able to work independently on assigned tasks.
• Comfortable with repetitive tasks and able to maintain focus on quality.
• Excellent computer application skills such as Microsoft Word, Excel, PowerPoint etc.
• Willingness to work evening shifts if required.

Location

• Potsdam, New York

Work Type

• Full Time

Education Level

• High school diploma or GED is required.

Salary/Compensations

• $18.00 - $20.00 / hour

Benefits

• Competitive salary (Commensurate with experience and position)
• Excellent benefits
• Medical
• Dental
• Vision
• Life Insurance
• Disability Insurance
• Vacation
• Sick Time
• Holiday Pay
• Be part of a rapidly growing software company

About the Company

• At Crawford Technologies, we believe work should be meaningful—and a little fun too.
• Join our team and be part of creating a more inclusive environment for all.