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About the Role

Technical Program Managers are integral to how Loblaw Digital operates, ensuring eCommerce Technology initiatives are delivered on-plan and fostering collaboration among cross-functional teams. This role manages technical eCommerce initiatives across multi-disciplinary teams, creating detailed plans, managing issues and risks, and communicating status to contribute to building and running businesses.

Responsibilities

• Lead end-to-end plan and delivery management of technical solutions for business and technology initiatives.
• Enable and foster relationship management, stakeholder communication, and management of cross-team dependencies, including scoping, planning, prioritization, escalation, capacity planning, and cross-functional alignment.
• Partner and collaborate with product, technology, business, and cross-functional partners to support business objectives through plan definition management, delivery management, proactive resolution of project risks/issues, and cross-functional roadmap efficiencies.
• Drive technical delivery and lead technical program management by bringing teams together to proactively plan and align on strategies that are both interim solutions and long-term investments.
• Embrace culture and drive collaboration, partnership, and excellence.

Requirements

• Extensive experience managing and launching large-scale technology projects.
• Comfort articulating sound project management fundamentals, technical acumen, and examples of collaboration and partnership with cross-functional groups.
• 5+ years of experience managing AI/ML/Data Science projects/programs.
• 5+ years of experience managing consumer-facing eCommerce projects/programs across web and mobile technologies.
• Demonstrated skills and experience managing software development and/or eCommerce initiatives (retail experience an asset) leveraging agile/scrum methodologies while driving clear action and ownership.
• Experience managing projects/programs in cloud environments, especially Google Cloud Platform (GCP).
• Experience managing projects/programs in ecommerce microservices design and delivery.
• Experience managing projects/programs requiring data engineering work, building data pipelines, and automating processes preferred.

Skills

• Strong inter-personal and communication skills.
• Ability to work in a cross-functional environment.
• Ability to communicate with all levels of the organization clearly and succinctly.
• Forward, proactive, and strategic thinking.
• Ability to think outside of the box.
• Effective at communicating technical constructs and concepts to non-technical stakeholders.

Location

• Downtown Toronto

Work Type

• Full time
• Regular
• 4 days in the office

Experience Level

• 5+ years of experience managing AI/ML/Data Science projects/programs
• 5+ years of experience managing consumer facing eCommerce projects/program across web and mobile technologies

Salary/Compensations

• $100,000 - $112,000 annually
• $80,000.00 - $110,000.00 / per an

About the Company

• At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experience, or designing an app that will impact the lives of people across the country, we’re up for the challenge.
• From our office in Downtown Toronto, we’ve created leading eCommerce experiences in the online grocery shopping, beauty, pharmacy, and apparel spaces, and we’re only just getting started.
• Our network of team members is deployed across all our businesses, and strategically placed throughout our shared capabilities…we operate as a unit with a vision focused on: bridging functions by making connections, inspiring transparency, communicating facts clearly, and enabling solution-forward ideas collaboratively.
• At Loblaw Digital, we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.
• We’re able to keep innovating because our colleagues are passionate about their work and excited about the future of eCommerce.
• If you have big ideas, undeniable enthusiasm, and thrive in a collaborative, creative, and diverse group, we’ll get along just fine.
• Looking for a challenge? Good. Love an innovative work environment? Even better.

Equal Opportunity

• Loblaw Digital recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.
• In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.
• The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position.