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About the Role

This role focuses on analyzing social and digital data to provide clients with insights into their audiences and content. You will extract insights from projects, clean data, perform analysis using social intelligence tools, identify trends, and create reports and presentations with actionable recommendations. The position involves managing multiple workstreams, ensuring accuracy, and proactively identifying potential issues with timelines, budgets, or data quality. You will act as a liaison between raw data and actionable insights, helping teams understand audience behavior, platform opportunities, and emerging cultural trends.

Responsibilities

Analyze social and digital data to uncover content, audience, industry, and cultural insights.
Build clear, client-ready reports and presentations with compelling narratives and actionable recommendations.
Manage data collection, cleaning, and analysis across multiple projects and workstreams.
Utilize a range of social intelligence and analytics tools to support reporting and measurement.
Apply research and measurement methodologies to answer client business questions.
Present findings and trends confidently to internal stakeholders and clients.
Identify emerging platform trends, audience behaviors, and opportunities relevant to client challenges.
Ensure analytical quality, accuracy, and consistency across deliverables.
Proactively flag timeline, budget, or data quality risks.

Requirements

Experience in social marketing analytics, digital analytics, or communications measurement.
Experience working with B2B clients is ideal, but not essential.
Excellent business writing and reporting skills, with the ability to turn data into clear, strategic narratives.
Hands-on experience with Sprinklr Analytics (Marketing and Social modules essential).
Experience working with earned and owned social measurement frameworks.

Skills

Social listening, audience, and measurement platforms (e.g., Talkwalker, Brandwatch, NewsWhip, Tubular, Audiense, StatSocial, Tagger, Sprout Social).
Strong understanding of social media platforms (LinkedIn, Instagram, TikTok, YouTube, Facebook), including analytics, algorithms, and content performance metrics.
Writing Boolean queries and extracting social, digital, or media data.
Proficiency in Excel, PowerPoint, Google Sheets, and Google Slides.
Familiarity with LLMs and AI tools (e.g., ChatGPT, Claude, Gemini).

Location

Hybrid

Work Type

Hybrid
Full-time

Experience Level

Mid-level

Benefits

Warm and friendly team with a fantastic portfolio of global and UK clients.
Global network and opportunity to be part of multi-market campaigns.
Global mobility with exchange opportunities (EMEA or US).
Strengths-based L&D framework with in-house coach and development opportunities.
Hybrid and flexible working arrangements.
Work-life balance support.
Culture Club activities (manicures, nutritionists, massage, Yoga, quizzes, boot camps, exhibits, seasonal get-togethers).
Opportunities to join Employee Resource Groups, Shadow Board, or DE&I Steering committee.
Career Guardian Scheme for underrepresented talent and mentorship opportunities.
Pro-bono comms, volunteer opportunities, and personal charity matching.
30 days of holiday plus a day off on your birthday (or child's birthday).
Days off between Christmas and New Year.
Holiday buy-back scheme.
6-12 week sabbaticals.
BUPA medical cover (including 24/7 virtual GP, funded eye tests, fertility, and menopause support).
Permanent Health Insurance.
Employee Assistance Programme (EAP).
Generous Pension contributions, personal finance clinics, and Life Assurance.
Discounted gym membership and FHeel Well reimbursement.
Cycle2Work scheme and season ticket loans.
Generous parental leave and emergency childcare provision.
Passion Project Grants.
Retail, dinner, or spa vouchers for key milestones.
Omnicom employee discounts.

About the Company

FleishmanHillard has been named PRWeek’s Global Agency of the Year and Best Places to Work.
Recognized as a “Standout Agency” on Advertising Age’s A-List.
Awarded NAFE’s “Top 50 Companies for Executive Women” for six consecutive years.
Received 5 Lions at the Cannes International Festival of Creativity in the past two years.
TRUE Global Intelligence (TGI) is passionate about using research, data, and information to uncover critical insights.
TGI's mission is to put intelligence at the heart of all agency deliverables.
TGI works across the agency’s client portfolio, providing research, analytics, and intelligence services for corporate reputation, brand marketing, patient awareness, stakeholder engagement, tech innovation, B2B sales, and product launches.

Equal Opportunity

Committed to creating an inclusive and equitable working environment for everyone.
EY’s National Equality Standard (twice awarded).
All applicants will receive consideration for employment without regard to race, religion, ethnicity, gender identity, sexual orientation, national origin, disability, or age.
Applicants are encouraged to request any necessary adjustments during the interview process.
Omnicom is committed to hiring and developing exceptional talent and building inclusive teams.
Believes that celebrating differences makes teams stronger.