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About the Role

The IT Support specialist will provide technical support to UHC staff as directed by CIO.

Responsibilities

• Troubleshoot and resolve technical issues logged by UHC staff.
• Troubleshoot and resolve iPhone, Android, and Windows OS configuration, installation, and support.
• PC support and installation.
• Network device installation and support.
• Microsoft Office 365 administration.
• Remote Monitoring and Management of computing devices.
• Manage Wi-Fi Systems and Devices.
• Create and maintain AD user accounts.

Requirements

• One year of previous IT experience or a related degree or a combination of the above.
• Strong interpersonal, oral, written communication and collaborative skills.
• Strong computer skills.
• Ability to maintain confidentiality and act with discretion.
• Must be able to stand, bend and reach and lift up to 30lbs.

Skills

• iPhone OS configuration, installation, and support
• Android OS configuration, installation, and support
• Windows OS configuration, installation, and support
• PC support and installation
• Network device installation and support
• Microsoft Office 365 administration
• Remote Monitoring and Management of computing devices
• Wi-Fi Systems and Devices management
• Active Directory user account creation and maintenance

Location

• New York, NY 10001

Work Type

• Full-Time
• Temp to Hire
• Office setting

Experience Level

• Entry Level

Education Level

• Related degree

Salary/Compensations

• $23.00 - $27.00 Hourly

About the Company

• The Union Health Center (UHC) is an innovative primary and multi-specialty center focused on providing well-coordinated and accessible healthcare.
• UHC has been providing care to New Yorkers for over one hundred years, founded by the International Ladies' Garment Workers' Union (ILGWU) and the Amalgamated Clothing Workers of America (ACWA).
• UHC was established to provide affordable and comprehensive healthcare to union members and their families and has been recognized by the National Committee for Quality Assurance (NCQA) as a Patient Centered Medical Home since 2009.
• The center was built around a team-based model that integrates health coaches and serves a patient population that experiences a heavy burden of chronic disease and varying levels of health literacy.
• UHC maintains Primary Care PCMH recognition and is certified as an Article 28 facility.
• Our Common Purpose: We welcome and care for our patients and each other, by providing the finest medical home for union workers and their families.

Equal Opportunity

• The Union Health Center will comply with applicable standards of the Americans with Disabilities Act.