About the Role
Rug Doctor is hiring a full-time, Monday-Friday, Area Service Representative (ASR). This role is responsible for product delivery and servicing of displays/equipment, while providing superior customer service to established retail accounts. The ASR ensures rental displays are clean, stocked, and well-maintained on an assigned route, including inspecting, cleaning, and servicing rental machines. The role requires projecting confidence and safety, extending customer-friendly service, and aligning with the Rug Doctor Mission Statement. Candidates should enjoy working independently, have a successful track record, and be able to self-manage productivity in a fast-paced delivery environment.
Responsibilities
- Provide delivery of products
- Service of display/equipment
- Provide superior customer service to established retail accounts
- Ensure rental display is clean, stocked and well maintained at multiple retail locations on an assigned route
- Inspect, clean and service rental machines
- Implement new and improved process and procedures as needed
- Project the confidence and safety of Rug Doctor
- Extend customer friendly service to those who use and benefit from our products and services
- Accomplish duties in a way that is consistent with the Rug Doctor Mission Statement
- Work independently
- Self-manage productivity in a fast-paced environment in the delivery of products daily
Requirements
- Must be at least 21 years of age
- Valid state driver’s license and clean driving record
- Meet physical requirements - bending, stooping, kneeling, lift/raise up to 50lbs from ground to higher levels, and manually push/pull up to 75 lbs
- Ability to work in different climates – hot, cold, etc
- Ability to drive a vehicle for consecutive hours in a day
- Consent of candidate is required to complete a criminal background inquiry, non-DOT physical and to complete and pass a drug screen
Skills
- Desire to learn and practice company standards
- Friendly, with exceptional communication skills
- Dynamic, with an outgoing personality
- Customer service oriented
- Mechanical aptitude
- Able to work independently and solve problems
- Basic computer skills
Work Type
- Full-time
- Monday-Friday
- Saturday (as needed)
Education Level
- High school diploma or GED (preferred)
Benefits
- Company vehicle - Includes fuel, maintenance, insurance, and repairs
- Paid training
- Company uniforms
- Company credit card for business related expenses - travel, meals, etc
- Paid Time Off and Holidays
- Medical, dental, vision, STD/LTD, Life and other optional benefits
- 401(k) plan with Company match
- Educational Reimbursement
About the Company
- Rug Doctor is an EOE company.
Equal Opportunity
- Rug Doctor is an EOE company.
