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About the Role
This position oversees the daily operations of the legal assistant team, ensuring efficient case management through oversight, development, training, and performance management. The role requires strong knowledge of legal procedures, excellent organizational skills, and the ability to mentor and lead a team.
Responsibilities
- Oversees the development and training of assigned legal support staff.
- Monitors all aspects of team performance management including customer experience, work product quality, productivity, and compliance with strategy and objectives.
- Manages the performance of legal assistants and legal administration clerks to ensure efficiency and productivity in multiple branch legal offices.
- Interfaces with assigned personnel to resolve workflow problems, process improvement needs, and concerns.
- Fosters an inclusive work environment where behaviors lead to positive operational outcomes.
- Recruits, hires, conducts onboarding, and training for new support staff.
- Oversees administrative tasks and training of support staff.
- Implements training programs and manages clerical PTO and coverage.
- Develops and implements professional development plans for support staff.
- Performs other duties as assigned to support the legal office operations.
Requirements
- Strong knowledge of legal procedures.
- Excellent organizational skills.
- Ability to mentor and lead a team.
- Minimum five years of administrative support and/or civil litigation experience required.
- Leadership experience preferred.
Skills
- Legal procedures
- Organizational skills
- Mentoring
- Leadership
- Case management
- Performance management
- Workflow problem resolution
- Process improvement
- Recruiting
- Hiring
- Onboarding
- Training
- Professional development planning
Location
- Remote
- US - NY
Work Type
- Remote
- Full-time
Experience Level
- Minimum five years of administrative support and/or civil litigation experience
- Leadership experience preferred
Education Level
- High School Diploma or equivalent required
- Bachelors degree preferred
Salary/Compensations
- $62,353 - $110,000 (DC/NJ/NY/OH)
- $64,875 - $95,150 (Albany County, NY/Cleveland, OH)
Benefits
- Competitive salary commensurate with experience, qualifications and location
- Bonus Opportunity (based on Company and Individual Performance)
- 401(k)
- Medical
- Dental
- Vision
- Health Savings and Flexible Spending Accounts
- Life Insurance
- Paid Time Off
- Paid Parental Leave
- Tuition Assistance
About the Company
- Farmers is an award-winning, equal opportunity employer.
- Farmers delivers peace of mind when it matters most.
- Farmers has a results-driven, high-performance culture that thrives on creativity, accountability and bold solutions.
- Farmers offers a supportive community.
- Farmers is committed to helping others.
Equal Opportunity
- Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws.
- Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law.
- Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance.
- It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.