About the Role
This role is responsible for accurately and efficiently fulfilling customer orders, ensuring a positive customer experience, and maintaining operational standards. You will operate powered equipment, support inventory accuracy, and complete essential administrative and safety tasks.
Responsibilities
- Pick, stage, inspect, and fulfill customer orders accurately and on time.
- Keep staging areas clean, organized, and safe.
- Deliver excellent customer service by selecting high-quality items and validating orders.
- Answer customer questions and connect them with the right associates when needed.
- Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck).
- Follow all safety requirements.
- Support inventory accuracy using the Orders App and maintaining SIMS compliance.
- Partner with leadership to resolve short picks.
- Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management.
- Report safety or theft concerns promptly.
- Achieve daily job responsibilities with a customer-first mindset, strong communication, and teamwork skills.
- May be assigned other duties to support business needs.
Requirements
- 6 Months of Experience using a computer, including inputting, accessing, modifying, or outputting information.
- 6 Months of Experience using common retail technology, such as smart phones and tablets.
- Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).
Skills
- Customer service
- Communication
- Teamwork
- Computer proficiency
- Retail technology usage
- Powered equipment operation
Location
- Mooresville, NC
Work Type
- Full-time
- Part-time
Experience Level
- 6 Months of Experience
Education Level
- High school diploma or GED
Salary/Compensations
- $17.00 - $18.40 per hour
Benefits
- Health, Dental and Vision insurance
- Life and Disability insurance
- Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
- Flexible spending and health savings accounts
- 401(k) Retirement account with company match
- Employee Assistance Program with concierge, work/life services and no-cost counseling
- Education support programs, including tuition assistance and trade skills scholarships
- Business Travel Accident insurance
- Maternity and Parental leave
- Adoption assistance
- Lowe's Associate Discount and broad discount platform
- Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards
About the Company
- Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal 2025 sales of more than $86 billion.
- Lowe’s employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers.
- Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need.
- For more information, visit Lowes.com.
Equal Opportunity
- Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
