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About the Role

As a Part Time Supervisor, you will be the first face of the brand for growing families, congratulating new parents and grandparents, introducing new baby essentials, and helping prep for life's moments. We seek a leader who fosters a welcoming and inclusive environment, values skills and talents, and continually educates themselves and others on product styles, features, and benefits.

Responsibilities

• Become a product and brand expert to help families navigate every moment from preemie to size 14.
• Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits.
• Maintain a genuine customer focus on the sales floor.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Consistently model service standards and omni-channel experience while coaching others to success.
• Lead and execute an assigned business focus area through planning and detailed follow-through.
• Perform Leader on Duty supervisor responsibilities by driving results and responding to customer concerns timely and with an appropriate resolution.
• Utilize customer feedback to identify areas of opportunity to implement actions to drive results.
• Build customer loyalty through Company sponsored programs.
• Offer consistent, in the moment feedback to store team and raise performance concerns to Store Manager.
• Recognize exceptional performance through positive reinforcement and appreciation.
• Support store team with Asset Protection through consistent customer service, safety awareness, and operational controls.

Requirements

• A positive and solutions-oriented mindset.
• Effective and professional verbal and written communication skills.
• The ability to manage multiple tasks at once.
• Proficient Computer and technology skills (Outlook, Excel, Web navigation, etc.).
• Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Stand or walk for extended periods of time; climb up and down a ladder.
• Provide availability that may include days, nights, weekends, and holidays as scheduled.

Skills

• Product and brand expertise
• Customer service
• Sales floor management
• Coaching
• Problem-solving
• Communication
• Computer proficiency

Work Type

• Part Time

Education Level

• High school diploma

Salary/Compensations

• $18.80 - $21.40 per hour

Benefits

• Employee Assistance Program
• Mental health benefits
• 30% discount on our brands
• Referral bonuses
• Schedules that fit your life
• Professional and personal development opportunities

About the Company

• Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop, and Little Planet brands.
• Carter’s is the #1 most-purchased children’s clothing brand.
• We’ve become an industry leader by providing quality.
• We’ve kept our close-knit culture since our founding, and we invest in our teams with training and development programs.
• A Carter’s career doesn’t feel like a job. It feels like connections, between customers, teams, and families.
• Caring, teamwork, flexibility, and growth are what make us different.

Equal Opportunity

• Carter’s is an equal opportunity employer and encourages all interested and qualified candidates to apply.
• Should you require any kind of accommodation, please do not hesitate to contact us.
• Carter’s may reasonably alter your duties, responsibilities, job title, and location.