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About the Role

The team member will work with the Director of TPRIM and other stakeholders to enhance the Third-Party Risk Management (TPRIM) program, operationalize cyber risk rating platforms, and perform continuous cyber risk intelligence monitoring.

Responsibilities

• Review and enhance TPRIM program foundations including policies, frameworks, SOPs, and contractual templates.
• Define risk appetite, scope, and value metrics for the TPRIM program.
• Operationalize the Third-Party Cyber Risk Rating platform, including vendor inventory and risk profile monitoring.
• Develop smart alert notifications and reporting data for leadership.
• Socialize the program with internal stakeholders and critical third-party vendors.
• Perform 'eyes on glass' cyber risk intelligence monitoring and vulnerability risk assessments.
• Conduct impact analysis for security events such as breaches and zero-day events.
• Collaborate on target action plans and track issue resolution.
• Interact with third-party vendors supporting the Cyber Risk Rating platform.
• Manage escalation, reporting, and continuous improvement processes.

Requirements

• Minimum 7 years of knowledge of Third-Party Risk Management methodologies and regulatory guidance.
• Minimum 5 years of experience at a bank, financial institution, large corporation, or fintech.
• Bachelor's degree or equivalent experience.
• Well-versed in financial regulatory and supervisory risk expectations.
• Proven experience in contract management and interpreting contractual risk provisions.
• Previous leadership experience including mentoring junior employees.
• Familiarity with vendor technology risk assessment controls and IT-audit support.
• Knowledge of regulatory environments such as OCC 2013-29, FFIEC BRP/DR Handbook, and FDIC guidance.
• Must be legally eligible to work in the United States without sponsorship.

Skills

• Creative thinking and problem-solving
• Verbal, written, and interpersonal communication
• Information security and business continuity understanding
• Financial analysis
• Compliance and audit knowledge
• Familiarity with AI and automation tools
• Third-party risk or GRC tool experience
• Project management

Experience Level

• Minimum 7 years in Third-Party Risk Management
• Minimum 5 years in financial or large corporate institutions

Education Level

• Bachelor's degree or equivalent experience

Salary/Compensations

• $190,000 - $200,000

Benefits

• Personal development plans

About the Company

• Founded in 2009, Customers Bank is a super-community bank with over $22 billion in assets.
• Focused on providing dedicated personal service to businesses, professionals, individuals, and families.
• Committed to innovation, reliability, and a culture of diversity, equity, and inclusion.

Equal Opportunity

• Customers Bank is an equal opportunity employer that does not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, veteran status, disability, or other protected characteristics.
• Provides reasonable accommodations to qualified individuals with disabilities in accordance with the ADA.