Merchandising Supervisor - Floral - Buffalo, NY at Falcon Farms Inc. | Buffalo | Rezi

Merchandising Supervisor - Floral - Buffalo, NY at Falcon Farms Inc.

Merchandising Supervisor - Floral - Buffalo, NY

Falcon Farms Inc. · Buffalo

1 weeks ago

Merchandising Supervisor - Floral - Buffalo, NY

Falcon Farms Inc. · Buffalo

7 days ago
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About the Role

Supervise and manage 5-9 merchandisers within a specific territory, ensuring effective product delivery to 20-30 retail locations. Train, develop, and evaluate merchandisers to maintain high standards in serviced retail locations. This is a hands-on role requiring passion for selling flowers and providing excellent customer service, with approximately 80% of time spent in the field.

Responsibilities

  • Supervise and monitor an assigned geographic region at various Falcon Farms Customers' points of sale.
  • Evaluate merchandiser performance, assign resources, cover absences, audit store displays, and maintain strong relationships with floral buyers.
  • Prioritize daily routines based on business needs and short-term requirements.
  • Provide business-related data to merchandisers to enhance their execution.
  • Analyze region and store-specific data to propose actions for improving business profitability.
  • Manage route operational/sales activity, including ordering, distribution, merchandising, promotional activity, holiday planning, and meeting customer expectations.
  • Ensure proper upkeep and personal presentation of the merchandising team.
  • Train and provide ongoing feedback to merchandisers.
  • Liaise with Falcon Farms' HR team to meet staffing needs and ensure compliance.
  • Engage with customers' store management teams to strengthen Falcon Farms' representation.
  • Cover merchandising routes as needed.

Requirements

  • Able to regularly lift up to 20 lbs. on an ongoing basis throughout each shift.
  • Able to stand on an ongoing basis throughout each shift.
  • Able to consistently work assigned schedule.
  • Able to drive to stores, check product, and audit work done by merchandisers.
  • Ability to read and follow merchandising schematics.
  • Valid Driver License.
  • High School Diploma, GED, or equivalent work experience.

Skills

  • Bilingual (English & Spanish) is desirable.
  • Good communication skills.
  • Self-disciplined.
  • Goal and detail oriented.
  • Strong people skills.
  • Flexible schedule – Able to work variable schedules especially during floral holidays.
  • Strong self-management skills.
  • Ability to complete daily procedures and responsibilities without direct supervision.
  • Ability to lead holiday merchandise teams during peak holiday seasons with set-up and tear down process.

Location

  • Specific territory

Work Type

  • Field-based

Experience Level

  • Supervisor

Education Level

  • High School Diploma or GED

About the Company

  • At Falcon Farms, we believe flowers have the power to connect people, inspire moments, and create meaningful impact.
  • Since 1987, we have grown into a leading floral company in the United States by combining sustainable farming, innovative retail solutions, and a people-first culture.
  • With farms in Colombia and Ecuador and operations across the U.S., we provide end-to-end floral solutions - from production and logistics to merchandising and analytics - delivering quality and consistency to retailers nationwide.
  • Driven by sustainability and social responsibility, we are committed to regenerative agriculture, renewable energy, inclusive employment, and community development initiatives that help strengthen both people and the planet.
  • Today, with more than 8,000 employees and decades of expertise, Falcon Farms continues to grow with one purpose: creating long-term value through trusted partnerships, responsible practices, and the beauty of flowers.