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About the Role
Counter Sales Associates provide superior customer service in person and via phone, specializing in plumbing and HVAC. This role assists contractor customers in obtaining necessary materials efficiently, supporting their job completion.
Responsibilities
- Provide friendly and helpful customer service
- Understand customer needs
- Provide products and solutions to meet customer needs
- Process and schedule customer orders
- Manage Open Orders and customer Bids
- Pull orders from the warehouse to serve customers
- Keep counter area clean and organized
Requirements
- Ability to use computer
- Ability to stand on feet for majority of an 8-hour day
- Ability to work in a fast-paced environment
- Ability to lift a minimum of 50 lbs.
- Applicants must be lawfully authorized to work in the United States.
Skills
- HVAC and/or Plumbing knowledge
- Customer service mindset
- Forklift experience
- RF Scanner Experience
- Warehouse Experience
Location
- Jamestown, New York
Work Type
- Full-time
Experience Level
- Based on experience
Salary/Compensations
- $17.00-$22.00 per hour
Benefits
- Health, Vision, and Dental Insurance
- Paid Time Off (Vacation and Holidays)
- Paid Maternity and Paternity Leave
- 401K Employer Match
- Bonus Opportunity
- Strong Culture through our 40 Fundamentals
- Family Atmosphere
- Fitness Reimbursement Program
- Associate Referral Bonus Program
- Learning and Development Opportunities
- Leadership Development Program
- Career Growth Opportunities
About the Company
- Famous Supply is a wholesale distributor serving contractors, builders, and remodelers in the HVAC, Plumbing, Building Products, Lighting, and Industrial/PVF segments.
- Since 1933, Famous has been a family-owned business that treats its associates like family.
- Our 5 Core Values are Family, Trust, Communication, Teamwork, and Continuous Improvement.
- We bring those Core Values to life every day by practicing our 40 Fundamentals for Living the Famous Way.
Equal Opportunity
- Famous Supply provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, genetic information, military service, or veteran status, or other legally protected characteristic under federal, state and local law, and prohibits discrimination and harassment of any type.