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About the Role

As a Senior Manager, Business Analysis at Capital One, you will apply your strategic and analytical skills to major company challenges. You will lead and team with world-class professionals to develop and test strategies that ultimately impact the bottom line. The Global Acceptance Strategy team is looking for a talented and experienced Senior Business Manager to partner with senior leaders and help set the strategic direction for our global acceptance strategy. You will partner closely with key cross-functional stakeholders across the Global Payment Network, leverage market research, and use internal data to support your projects. You will lead a team of high performing analysts and be expected to support their professional development.

Responsibilities

Help shape and drive long-term and short-term global acceptance strategies
Lead a team of 3–5 analysts, structuring their workstreams in a collaborative and high performing environment
Drive quantitative and qualitative analysis to evaluate major deal opportunities and strategic growth initiatives
Conduct deep-dive competitive research and market analyses to identify industry trends, benchmark network performance, and surface actionable business insights
Deliver executive-level narratives, strategic briefings, and recommendations to senior leadership
Translate complex business questions into structured recommendations while partnering with cross functional teams
Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory behavior
Have an ownership mindset, and potentially P&L accountability for a business segment
Strategic planning with a 1-6 month horizon
Manage and develop a team of analysts
Coach and mentor associates throughout the organization with a goal of developing and retaining talent at Capital One
Develop and implement new product and pricing strategies for various lending products
Lead product level modeling/analytics
Lead direct to consumer marketing efforts for select products, and strategic intent for products distributed through various channels
Build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go-to-market strategies
Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis
Coordinate across the line of business to manage and sequence delivery of business intent, build business requirements and execute against the product strategy
Oversee multiple projects and programs concurrently
Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability

Requirements

Bachelor’s Degree
At least 3 years of experience performing quantitative analysis
At least 3 years of experience performing qualitative analysis
At least 1 year of experience performing people management
At least 1 year of experience performing project management
Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
5+ years of experience in quantitative analysis
5+ years of experience in qualitative analysis
2+ years of experience in people management
2+ years of experience in product development
2+ years of experience in financial modeling
2+ years of experience in economic forecasting
2+ years of experience in project management
Proven track record of decision making and problem solving based on analytics
Strong business judgment, leadership and integrity
Tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business
Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise
Foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results
Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills
Display an intense focus on achieving both short and long term goals
Able to drive and execute an agenda in an uncertain and fluid environment
Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment
Previous consulting experience is a plus

Skills

Strategic and analytical skills
Quantitative rigor
Qualitative rigor
Market research
Internal data analysis
Competitive research
Market analyses
Financial modeling
Economic forecasting
Product development
Financial analysis
Risk management
Executive communication
Strategic influencing
Negotiation skills

Location

Chicago, IL
McLean, VA
New York, NY
Riverwoods, IL

Work Type

Full-time

Experience Level

Senior
3+ years of experience performing quantitative analysis
3+ years of experience performing qualitative analysis
1+ year of experience performing people management
1+ year of experience performing project management
5+ years of experience in quantitative analysis
5+ years of experience in qualitative analysis
2+ years of experience in people management
2+ years of experience in product development
2+ years of experience in financial modeling
2+ years of experience in economic forecasting
2+ years of experience in project management

Education Level

Bachelor's Degree
Master's Degree in Business or quantitative field

Salary/Compensations

Chicago, IL: $182,500 - $208,300
McLean, VA: $200,700 - $229,100
New York, NY: $219,000 - $249,900
Riverwoods, IL: $182,500 - $208,300

Benefits

Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).

About the Company

Capital One Financial is made up of several different entities.

Equal Opportunity

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.
Capital One promotes a drug-free workplace.
Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.