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About the Role

Commissionaires Great Lakes (CGL) is a private, not-for-profit organization founded in 1925. CGL prioritizes providing meaningful employment for veterans and others committed to the well-being of Canadians, primarily in security guard and related services. Spanning Central and Southwestern Ontario, CGL offers customized services including uniformed guard, mobile response, by-law enforcement, and identification services. This posting is for an existing vacancy for a Commissionaire.

Responsibilities

Identifies and clarifies resident needs, answers questions, and provides directions.
Manages and screens messages.
Schedules access for authorized vendors.
Maintains guest privacy and organizational reputation by keeping information confidential.
Ensures all safety and access control procedures are followed.
Maintains a safe work environment.
Provides protection to clients, residents, and property.
Observes floors and stairways for obstructions and fire hazards.
Ensures access doors to sensitive/priority areas are locked.
Identifies deficiencies in the physical building that could cause injury or loss of assets.
Enforces client rules, regulations, and laws.
Assists Police and Medical Staff when required.
Provides exceptional customer service to clients, customers, contractors, and visitors.
Performs routine property patrols and responds to emergencies and fire alarms.
Completes daily documentation, occurrence logs, and incident reports.
Performs pre and post inspections of guest suites and party rooms.
Conducts pool tests as required.
Follows all on-site procedures, including employee handbook policies, training checklists, standing orders, and client policies.
Performs other duties as assigned.

Requirements

Ontario Secondary School Diploma
Valid Ontario Security Guard License
Valid First Aid and CPR certificate
Ability to stand/sit/walk for long periods of time
Ability to lift up to 50 lbs.
Ability to complete frequent patrols
Ability to speak/read/communicate in English fluently
Excellent customer service and reception skills
Ability to work alone while maintaining a high level of service
Must be highly reliable
Must work well under pressure
Must be able to work with minimal supervision
Must have the ability to multitask
Must be a professional who takes pride in dress, deportment, and performance

Skills

Customer Service
Reception Skills
Communication Skills
Observation Skills
Emergency Response
Access Control
Confidentiality
First Aid
CPR

Location

55 Front Street East, Toronto

Work Type

Spare (backfills)
Full-time

Experience Level

Entry Level

Education Level

High School Diploma

Salary/Compensations

$19.00 per hour

Benefits

Medical
Dental
Employee assistance program
Family Assistance program
Coaching and counselling support
Free parking on site

About the Company

Commissionaires Great Lakes (CGL) is a private, not-for-profit organization founded in 1925.
CGL's mandate prioritizes providing meaningful employment for veterans and others committed to the well-being of Canadians.
Services are customized to respond to the dynamic and evolving security needs of both private and public sector clients.
Services include uniformed guard, mobile response and support services, by-law enforcement and identification services.

Equal Opportunity

Commissionaires Great Lakes (CGL) is fully committed to abiding by all equal opportunity employment standards.
Employment policies strictly prohibit all forms of discrimination on any of the grounds in relevant laws.
All employment practices are solely based on individual merit and organizational needs.