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About the Role
The Chief Development and Communications Officer (CDCO) will lead HELP USA’s comprehensive fundraising, communications, marketing, and external engagement efforts. This role partners closely with the CEO, Board of Directors, and senior leadership to strengthen philanthropic support, elevate the organization’s public profile, and advance HELP USA’s mission of ending homelessness and housing insecurity.
Responsibilities
- Serve as a strategic advisor to the CEO and executive leadership team on fundraising, communications, advocacy, and external engagement.
- Develop and implement a multi-year development and communications strategy aligned with organizational priorities and growth objectives.
- Represent HELP USA with donors, board members, public officials, corporate leaders, media, and community partners.
- Advance organizational visibility, reputation, and long-term sustainability.
- Lead all aspects of private fundraising, including major gifts, foundations, corporate partnerships, events, planned giving, and campaigns.
- Cultivate, solicit, and steward major donors and strategic funding partners.
- Partner with the CEO and Board to secure transformational philanthropic investments.
- Establish fundraising metrics, forecasting tools, and systems that support sustained revenue growth and donor engagement.
- Monitor fundraising performance, evaluate return on investment, and identify opportunities to strengthen donor acquisition, retention, and engagement.
- Oversee integrated communications, marketing, media relations, digital engagement, executive communications, and brand strategy.
- Ensure compelling and consistent storytelling that highlights HELP USA’s impact and expertise.
- Strengthen organizational visibility through strategic communications and thought leadership initiatives.
- Measure and evaluate communications effectiveness through engagement, media coverage, and fundraising outcomes.
- Support Board engagement and philanthropic development efforts; and equip Board and executive leaders with relationship-management tools, talking points, and donor strategies.
- Support relationships with policymakers, funders, coalition partners, and community stakeholders.
- Advance advocacy efforts and elevate HELP USA’s voice on housing stability, homelessness prevention, and community development in partnership with the CEO and other senior leaders.
- Provide strategic oversight of fundraising, cultivation, and public-awareness events.
- Lead, mentor, and develop a high-performing development and communications team.
- Foster a culture of accountability, collaboration, innovation, and continuous improvement.
- Oversee budgets, technology platforms, operational systems, and infrastructure that support scalable growth and mission impact.
Requirements
- 15+ years of progressive leadership experience in development, advancement, communications, external affairs, public affairs, marketing, or related functions within a nonprofit, housing, healthcare, higher education, public-sector, or similarly complex mission-driven organization.
- Demonstrated success leading comprehensive fundraising programs, including major gifts, individual giving, foundation relations, corporate partnerships, sponsorships, campaigns, planned giving, and special events, with a track record of securing significant philanthropic investments.
- Proven ability to serve as a strategic advisor to CEOs, executive leadership teams, and boards on fundraising, communications, brand management, stakeholder engagement, and organizational growth.
- Experience developing integrated fundraising and communications strategies that strengthen revenue generation, enhance organizational visibility, and advance mission impact.
- Significant expertise in communications and external affairs, including media relations, executive communications, marketing, digital engagement, and thought leadership initiatives.
- Strong relationship-building and stakeholder management skills, with the ability to engage donors, foundations, corporations, government leaders, community partners, and other key constituencies.
- Success leading and developing high-performing teams, managing budgets and performance metrics, and building a culture of collaboration, accountability, innovation, and continuous improvement.
- Exceptional communication and executive presence, with the ability to represent an organization effectively across philanthropic, corporate, civic, governmental, and media environments.
- Experience within large, matrixed organizations and familiarity with the New York philanthropic and nonprofit landscape are highly desirable.
Skills
- Fundraising
- Communications
- Marketing
- External Engagement
- Brand Management
- Public Affairs
- Stakeholder Engagement
- Thought Leadership
- Major Gifts
- Foundation Relations
- Corporate Partnerships
- Events Management
- Planned Giving
- Campaign Management
- Media Relations
- Digital Engagement
- Executive Communications
- Relationship Building
- Team Leadership
- Budget Management
- Performance Metrics
- Collaboration
- Accountability
- Innovation
- Continuous Improvement
- Advocacy
- Housing Stability
- Homelessness Prevention
- Community Development
Location
- 115 E. 13th Street, New York, NY 10003
Work Type
- Full-time
Experience Level
- 15+ years of progressive leadership experience
Education Level
- Bachelor's degree preferred
- Advanced degree in nonprofit management, business administration, communications, marketing, public policy, social work, or a related field considered advantageous
- Professional certifications such as Certified Fund Raising Executive (CFRE) and other relevant continuing education credentials are welcomed but not required
Salary/Compensations
- $225,000 - $250,000
Benefits
- Health insurance through Cigna, including dental and vision, with an option that covers the entire family with minimal employee contribution.
- Generous Paid Time Off!
- 401(k) with Company contribution
About the Company
- At HELP USA, we work to ensure that everyone has a place to call home.
- We’re one of the nation’s largest non-profit homeless services providers and low-income housing developers serving at-risk populations, including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors.
- With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, we have helped over 500,000 people facing homelessness and poverty to build better lives.
- We hope that you will consider joining our team in the fight against homelessness.
Equal Opportunity
- EOE.
- A Drug-Free Workplace.