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About the Role

As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. You will play a key role in making every customer interaction positive and memorable.

Responsibilities

• Deliver an outstanding shopping experience that builds strong customer relationships and loyalty.
• Process transactions efficiently and accurately to ensure customers feel valued at checkout.
• Promote a customer-first approach by providing personalized assistance, answering questions, and contributing to an inclusive, welcoming environment.
• Use product knowledge and current promotions to drive add-on sales and support store performance.
• Maintain a clean, organized, and visually appealing sales floor.
• Support daily store operations to ensure smooth and consistent execution.

Requirements

• Experience in retail, sales, or customer service is preferred.
• Ability to multitask and stay organized in a fast-paced, dynamic environment.
• Customer-focused mindset with the ability to create a welcoming and engaging experience.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Team player with a positive attitude and attention to detail.
• Passion for fashion: good sense of style and solid knowledge of fashion trends.
• Proficient in POS, ERP, ATS systems and Microsoft Office Suite.
• Flexible availability; able to work daytime, weekdays and holidays.
• Ability to stand for extended periods, lift up to 40 lbs (18 kg), and use a step ladder reaching up to 3 m (10 feet).

Skills

• Customer service
• Sales
• Communication
• Interpersonal skills
• Fashion knowledge
• POS systems
• ERP systems
• ATS systems
• Microsoft Office Suite

Location

• White Oaks Mall

Work Type

• Permanent
• Stores

Experience Level

• Not specified

Education Level

• Not specified

Salary/Compensations

• Hiring rate at $0.40 above minimum wage

Benefits

• Paid Time Off
• Flexible Hours
• Career Advancement
• Up to 70% off on personal purchases in your store
• 50% off all RCL brands
• Generous Referral Policy

About the Company

• RW&CO is a work-from-anywhere fashion brand for style-savvy men and women.
• Prioritizing fit, fabric quality and versatility, we build collections that help customers look put together anywhere, whether they are working from home or at the office.
• Our brand is available in over 85 stores across Canada and online at rw-co.com.
• We’re powered by a team of creative, passionate individuals who bring our vision to life every day.
• RCL - Reitmans Canada Limited has been a proudly Canadian company since our founding in Montréal, Quebec since 1926, with over 400 stores across the country and three fashion brands — Reitmans, RW&CO, and PENN. Penningtons.

Equal Opportunity

• Reitmans (Canada) Limited is an equal opportunity employer committed to a diverse, inclusive, and accessible workplace where everyone belongs.
• If you are contacted for an employment opportunity, please advise us of any accommodation required throughout the recruitment process.
• All information provided will be kept confidential and used solely to support an accessible candidate's experience.