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About the Role
As a Sales Consultant, you will help customers find the right furniture for their home through consultative selling, genuine customer engagement, and needs assessment, creating a personalized buying experience that builds satisfaction and drives sales.
Responsibilities
- Build relationships with new and existing customers.
- Engage with new and existing customers.
- Contribute to client prospecting, lead generation, and ongoing relationship management.
- Identify opportunities for upselling and cross-selling.
- Meet goals in a fast-paced, team-oriented environment.
Requirements
- A passion for customer service and creating a great customer experience.
- Strong listening skills and a consultative approach.
- Experience connecting with customers in retail, hospitality, service, or sales.
- Confidence in guiding decisions, closing sales, navigating conversations, and overcoming objections.
- Interest or experience in building relationships that drive repeat business.
- Comfort working toward goals, including sales quotas, KPIs, or other performance metrics.
- Flexibility to work a retail schedule (evenings, weekends, holidays).
- Comfort with technology and learning new tools.
- Sales experience is valued but not required; experience in hospitality, restaurants, retail, customer service, teaching, or other people-focused roles is also valued.
- U.S. work authorization required; visa sponsorship is not available.
- Must have authorization to work in the U.S. without the need for sponsorship now or in the future.
Skills
- Consultative selling
- Customer engagement
- Needs assessment
- Relationship building
- Client prospecting
- Lead generation
- Upselling
- Cross-selling
- Sales
- Customer service
- Listening
- Communication
- Technology proficiency
Location
- Retail
Work Type
- Full-time
- Retail schedule
Experience Level
- Entry-level
- Experienced
Salary/Compensations
- $65,000-$100,000 annually
Benefits
- $5,000 sign-on bonus (performance-based)
- Health benefits
- 401(k) with company match
- Discretionary profit sharing
- PTO
- Paid training
- Career growth and advancement opportunities
About the Company
- At Raymour & Flanigan, we've built our reputation on the belief that when we take care of our people, our people take care of our customers.
- We offer one of the most competitive packages in the furniture industry.
- Raymour & Flanigan proudly supports a drug and smoke-free work environment.
- We are strongly committed to inclusivity and a diverse workforce.
- We are committed to a discrimination-free workplace where associates are treated with respect and dignity.
Equal Opportunity
- We do not discriminate against race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.