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About the Role

The Store Manager strategically manages and promotes sales culture within a Retail environment to achieve or exceed sales, KPIs, and profitability goals through short- and long-term planning and expense control. They guarantee consistently high customer experience within the Store per Psycho Bunny’s core values and service standards.

Responsibilities

• Create and foster a respectful and inclusive team environment and culture by welcoming and celebrating differences to ensure a supportive and engaging experience for team members and guests.
• Establish a vision for the store based on key metrics and initiatives and cascade these to all team members.
• Establish supportive and productive relationships with all team members, focusing on personal and professional development.
• Ensure a spirit of collaboration among store team members to achieve an optimal guest experience that values guests’ time and supports store operations.
• Build a delighted and loyal customer base through customer clienteling by analyzing customer profiles, buying trends, and competitive information.
• Support team members in ensuring a great guest experience, including assessing guest needs, providing technical product education, and supporting in-store transactions and omnichannel programs.
• Ensure execution and maintenance of all visual directives and guarantee the visual presentation of the Store meets or exceeds Psycho Bunny’s standards.
• Execute high-level quarterly and annual planning for the store with respect to strategy and budget.
• Manage the whole store profit and loss (P&L) in accordance with sales goals and budget.
• Adhere to all applicable policies, procedures, laws, or regulations.

Requirements

• Must be able to work a flexible schedule, including nights, weekends, and holidays.
• Strong communication skills.
• Ability to foster a customer-focused selling culture.

Skills

• Leadership
• People Management
• Sales
• Customer Service
• Visual Merchandising
• Financial Management
• Communication

Location

• Toronto Eaton Centre

Work Type

• On-site
• Full-time

Experience Level

• 5 years of retail store management experience

Salary/Compensations

• $65,000 - $70,000 / yearly

Benefits

• Full benefits package
• Group Insurance coverage, including health, dental, and vision
• RRSP
• Employee/Family Assistance Program (EFAP)
• Two (2) weeks of vacation
• Five (5) wellness days
• Employee discount on merchandise

About the Company

• Psycho Bunny is a rebellious, refined clothing brand turning heads with its premium quality, vibrant style, and unmistakable logo.
• With over 200 points of sales worldwide, Psycho Bunny is on a mission to redefine bold standards in retail.

Equal Opportunity

• Psycho Bunny is dedicated to growing a diverse and inclusive workforce.
• Psycho Bunny is an Equal Employment Opportunity employer committed to building a diverse and equitable workplace, and inclusive environment for all existing and potential employees.
• Employment decisions are based on candidate qualifications and business need, not race, color, ancestry, place of origin, age, sex (including pregnancy), gender identity or expression, sexual orientation, political belief, religion, creed, marital or family status, medical condition, genetic information, physical or mental disability, military or veteran status, prior criminal conviction or any other protected class in accordance with federal, state or provincial and local laws and ordinances.
• Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.