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About the Role
This role sits at the intersection of AI technology and real-world application, requiring a blend of domain expertise, pre-sales skills, and advisory capabilities. You will act as the customer's advocate in the development process and their primary point of contact for understanding our AI solutions.
Responsibilities
- Act as a domain expert, embodying the perspective of end-users (e.g., maintenance planners, reliability engineers, tax analysts) to shape AI workflows.
- Define and oversee the evaluation of AI workflow outputs against customer-specific accuracy standards.
- Collaborate with sales teams to present AI solutions to prospects and customers, explaining their practical impact on operations.
- Engage with customers post-pilot to enhance and extend workflows, identify new opportunities, and build trusted advisor relationships.
Requirements
- Deep domain expertise in industries such as energy, utilities, field service, manufacturing, aerospace, defense, or telecoms, or in functions like Finance, HR, Tax, HSE, Audit, IT, or Asset Management.
- Fluency with AI products, including the ability to shape workflows, evaluate model outputs, and design testing procedures.
- Pre-sales experience, with the ability to explain complex capabilities to non-technical stakeholders and connect them to business value.
- Advisory skills, capable of guiding customers to deeper insights about their operations and identifying opportunities.
- A strong habit of using data and evidence to support claims.
- A minimum of four years of relevant vertical or functional experience.
- Demonstrable experience with AI.
Skills
- Domain Expertise
- AI Product Fluency
- Pre-sales
- Advisory Skills
- Data Analysis
Location
- Global
Work Type
- Hybrid
Experience Level
- Mid-Senior Level
- Multiple Levels
Benefits
- Flexibility
- Hybrid work opportunities
About the Company
- IFS is a global enterprise software company with over 7000 employees and a billion-dollar revenue.
- We leverage leading AI technology to provide award-winning enterprise software solutions.
- Our mission is to enable customers to be their best at the Moment of Service™.
- We are committed to internal AI adoption and staying at the forefront of technological advancements.
- IFS fosters an environment that is flexible, innovative, and focused on making a real change with worldwide impact.
- We help solve significant societal challenges through agility, collaboration, and trust.
- We celebrate diversity and are committed to promoting an inclusive workforce.
- We offer opportunities to be part of a global, diverse environment, a winning team committed to sustainability, and a company where impactful work is done.
Equal Opportunity
- We celebrate diversity and understand our responsibility to reflect the diverse world we work in.
- We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities.
- As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.