Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Account Management is central to our agency's operations. In this role, you will collaborate across departments and with client stakeholders to independently lead major accounts, serving as their primary point of contact. As a Senior Account Director, you will be responsible for strategic leadership, ensuring delivery excellence, and driving commercial success for a portfolio of valuable client accounts. You will guide integrated campaign strategy, foster business growth, and motivate cross-functional teams to execute outstanding influencer and social-first campaigns. You will act as a trusted senior advisor to clients, a mentor to your team, and a vital contributor to the agency's future, overseeing strategic direction, campaign execution, business development, and team advancement.

Responsibilities

Respond to client briefs and coordinate the accounts team to develop creative strategies informed by market trends to meet campaign objectives.
Write clear proposals and deliver persuasive pitches to present strategy, creative concepts, and recommendations.
Build client rapport to understand their business and objectives, translating these into client briefs and ensuring influencer selection and content creation align with requirements.
Oversee multiple campaigns, liaise with campaign teams for progress updates, and promptly flag concerns with proposed solutions.
Provide regular, clear updates and reports to clients via email, phone, and in-person meetings, offering recommendations and expertise.
Present clearly and confidently to stakeholders in pitches, kick-off meetings, and post-campaign analysis.
Participate in new business pitches, representing account management.
Proactively ideate additional activities for clients based on their business, objectives, and upcoming focuses.
Cultivate strong client relationships and identify opportunities for account growth.
Mentor and manage junior team members, supporting their learning and professional development.

Requirements

A senior leader with 8+ years of experience in a brand or client servicing role at an agency, managing high-profile clients. Experience in the beauty industry is a plus.
Experience in a fast-paced creative, influencer, social, or digital agency.
Genuine passion for Influencer and Performance Marketing.
Proven experience upselling ideas to clients and presenting confidently to stakeholders at all levels to grow accounts.
Exceptional organizational skills and the ability to independently manage multiple campaigns to a high standard in a fast-paced environment with attention to detail.
Ability to remain calm under pressure and resolve problems logically and efficiently.
Excellent communication skills, with the ability to tailor communication and build relationships with internal and external stakeholders at all levels.
Experience in agency meetings and collaborating with various agency types.
Demonstrable experience delegating and prioritizing an evolving workload.
Demonstrable experience as a project lead on significant client accounts, coordinating Accounts, Planning, and Strategy teams for impactful campaigns.
Previous line management experience, with a track record of coaching, developing, and supporting junior team members.

Skills

Influencer Marketing
Performance Marketing
Client Relationship Management
Project Management
Team Leadership
Strategic Planning
Content Creation
Pitching
Reporting
Budget Management
Cross-functional Collaboration

Location

Work Type

Hybrid (3 days in office)

Experience Level

8+ years

Benefits

14 days paid vacation, plus an additional day for your birthday
Health, dental and vision insurance
401(k) Retirement Plan

About the Company

Socially Powerful is a global social media marketing agency offering bespoke, end-to-end services.
Our team consists of creatives, strategists, designers, editors, and account managers.
We create impactful content for global brands across FMCG, fashion, beauty, and tech sectors.