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About the Role

VEG is seeking a Learning Experience Associate to support the day-to-day administration and operations of their learning technologies, ensuring learning content is organized, accessible, and ready for deployment. This role partners with the Instructional Design team and Learning Technology Manager to provide first-line support for learning technology requests, maintain system data, coordinate learning logistics, and help deliver essential learning experiences.

Responsibilities

Arrange, organize, and curate learning content for distribution across VEG’s learning platforms.
Support routine LMS administration, including file uploads, permissions, organization, system checks, assignment updates, audience rules, and small-scale content deployments.
Serve as Tier 1 support for common learning technology requests, resolving routine issues and escalating complex cases.
Coordinate instructor-led learning logistics, including invites, materials preparation, attendance tracking, and post-session follow-ups.
Create and distribute custom reports to support stakeholders.
Support recurring audits, data cleanup, tracker maintenance, and routine communications for system updates, outages, enhancements, and training reminders.

Requirements

Experience supporting learning technologies, LMS administration (preferably Cornerstone), HR systems, operations, or similar digital platforms.
Strong organizational skills and attention to detail, especially when managing content, data, trackers, assignments, or reports.
Comfort troubleshooting routine system or user issues and knowing when to escalate more complex requests.
Ability to communicate clearly with cross-functional partners and frontline teams.
A collaborative, service-oriented mindset with the ability to manage recurring tasks while supporting multiple stakeholders.

Skills

Learning technologies
LMS administration
Cornerstone
HR systems
Operations
Digital platforms
Organizational skills
Attention to detail
Troubleshooting
Communication
Collaboration
Service-oriented mindset

Location

VEG Headquarters

Work Type

In-person

Salary/Compensations

$80,000 - $100,000 + bonus

Benefits

Comprehensive health and wellness benefits that start on day one
Access to free therapy or counseling
Paid parental leave, up to 12 weeks at 100% of regular salary
Inclusive fertility and family-building care
Unlimited PTO
Generous employee referral program
Casual office attire
Ability to bring your fur baby to work
Cool VEG swag
Food in the fridge
Free lunches twice a week
Company laptop
Monthly cell phone reimbursement

About the Company

VEG was founded in 2014 with a mission to help people and their pets when they need it most by challenging norms and fixing the ER experience.
VEG has expanded rapidly with hospitals nationwide open 24/7/365, creating an ER experience focused on the needs of pets and pet parents.
VEG is committed to supporting its employees (VEGgies) to achieve great things, grow, and belong.
VEG is rethinking emergency care from every angle, including hospital operations and employee support.
The VEG Headquarters team builds technology, recruits talent, and executes marketing to support hospitals and people.
VEG is a 2025 and 2026 certified Great Place to Work®.

Equal Opportunity

At VEG, diversity is a strength that fuels innovation and kindness.
VEG is devoted to creating an environment that reflects the diverse communities served, where different perspectives are welcomed and celebrated.
VEG is focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring everyone's perspective is considered.
Saying yes to VEG means helping build a culture where unique experiences and backgrounds contribute to a shared vision of being the world’s veterinary emergency company.