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About the Role

The field-based team is the backbone of operations, ensuring seamless project execution. They are problem-solvers who drive success through dedication and expertise in property repairs, refurbishments, and client satisfaction. This role is at the heart of operations, ensuring details are covered, tasks are completed promptly, and high standards are upheld.

Responsibilities

• Completing refurbishment projects, including full kitchen and bathroom refurbishments, full house renovations, roofing works, gardening and external works.
• Conducting thorough property inspections to identify maintenance requirements and potential issues, ensuring accurate assessment for optimal quoting.
• Performing scheduled repairs and refurbishments promptly and efficiently to maximise earning potential through increased job completion rates.
• Diagnosing and troubleshooting electrical, plumbing, carpentry, and other maintenance-related problems with precision to provide accurate quotes and minimize material costs.
• Utilising specialised tools and equipment to carry out works and installations effectively, enhancing efficiency and profitability on each job.
• Ensuring compliance with health and safety regulations and industry standards during all maintenance activities, safeguarding against potential liabilities and preserving earnings.
• Maintaining accurate records of maintenance work, including job details, materials used, and hours worked, facilitating efficient billing processes, and maximising earnings transparency.
• Communicating effectively with Optimal, providing updates on job progress through CRM system, and addressing any concerns or questions, fostering trust and facilitating successful quoting processes.

Requirements

• Minimum of 7 years of experience in the construction trade.
• Proficient in basic electrical, plumbing, carpentry, and joinery skills.
• Holder of a DBS Certificate/check.
• Demonstrating skills in diagnosing and conducting on-site repairs, sourcing materials, and maintaining high standards of work.
• Reliable and dedicated to delivering work of the highest standard consistently.
• Ability to confidently quote and win work.
• Proficient in using a smartphone.
• Have own van, tools and insurance.

Skills

• Technical Proficiency
• Problem-Solving Skills
• Communication Skills (English speaking)
• Customer Focus
• Safety Awareness
• Attention to Detail
• Reliability
• Adaptability
• Teamwork
• Initiative

Location

• London

Work Type

• Price Work
• Monday to Sunday 7am-7pm

Experience Level

• 7 years of experience in the construction trade

Salary/Compensations

• £40 per hour rate for call-out jobs
• 50% split on labour jobs

Benefits

• Smart, branded uniform
• Employee-centric culture that fosters a supportive team environment
• Fun company events that promote teamwork and collaboration

About the Company

• Optimal Maintenance & Refurbishment offers property maintenance to a variety of clients from housing associations to high-end estate agents.
• We offer a professional service covering all types of property maintenance and refurbishment.
• At Optimal, we foster a dynamic and supportive environment where passionate professionals thrive.
• Our culture is built on a foundation of excellence, collaboration, and continuous growth.
• We believe in challenging ourselves and each other to achieve greatness while celebrating our successes along the way.
• Join us and become part of a team that values quality workmanship and professionalism.