Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Parts Advisor sells parts to retail or wholesale customers over the counter, through the shop, or by phone. This role involves assisting walk-in customers, managing parts inventory, and supporting service technicians.

Responsibilities

• Assist walk-in customers in selecting required parts.
• Pull purchased parts from stock.
• Determine availability and submit emergency orders for out-of-stock parts if requested by the customer and premium is paid.
• Answer phone calls, providing price quotes and other information.
• Assist outside sales representatives with their orders.
• Set up orders for daily shipment, delivery, or pick-up.
• Verify "will call" and "back order" files weekly and return unused items to vendors or stock them.
• Solicit assigned accounts by phone.
• Ensure all special-order parts are prepaid.
• Assist service technicians in selecting parts needed for repairs.
• Ensure all parts handed out to technicians are charged to repair orders.
• Order parts not in stock after discussion with the Shop Foreman.
• Notify the Service Advisor and customer when ordered parts have been received.
• Answer the parts phone promptly and courteously.
• Ensure technicians present a duplicate copy of the repair order before parts are charged out.

Requirements

• High School Diploma or General Educational Diploma (GED).
• One year of experience in an automotive parts department.
• One year of sales experience.
• Ability to work well with the public, sometimes serving several customers at a time.
• Valid New York State Driver License.
• Ability to sit, stand, walk, talk, hear, use hands, grasp, handle or feel, push, pull, reach, crouch, bend, kneel, climb, and perform repetitive motions of the hands and/or wrists.
• Ability to lift, carry, push, pull, or otherwise move objects up to 30 pounds occasionally and/or up to 50 pounds frequently.
• Ability to read and comprehend instructions and information.

Skills

• Communication and interpersonal skills.
• Time-management and organizational abilities.
• Automotive sales and customer service knowledge.
• Problem-solving and critical thinking abilities.
• Ability to work well with customers and perform under stress.

Location

• On the road

Work Type

• Full-time
• Monday-Friday schedule

Experience Level

• 1 year of automotive parts department experience
• 1 year of sales experience

Education Level

• High School Diploma or GED

About the Company

• The dealership reserves the right to add to or revise an employee's job duties at any time at its sole discretion.
• This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

Equal Opportunity

• All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.