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About the Role
Rochester Midland Corporation is seeking a detail-oriented and dependable Data Support Specialist to assist with customer data management and record maintenance. This temporary role is ideal for someone who is comfortable working with data, communicating with customers, and ensuring accuracy across systems.
Responsibilities
- Gather and input customer information into internal systems
- Contact customers via phone to obtain missing or updated information
- Research and collect relevant information from customer websites
- Maintain and update customer records in Excel and the company’s ERP system
- Ensure accuracy, completeness, and consistency of all data entered
Requirements
- Associates’ degree preferred
- Proficiency in Microsoft Excel, including data entry and basic data management
- Strong verbal and written communication skills
- Customer service orientation with the ability to interact professionally with customers
- High attention to detail and accuracy
- Strong organizational and time management skills
- Ability to work independently and manage multiple tasks
- Basic research and problem-solving abilities
- Inquisitive self-starter
- Ability to navigate ambiguity
- Business acumen / professional
- Effective listening
- Priority management
- Effective communication and interpersonal skills
- Problem Solving
- Sit or stand for extended periods of time.
- Visual acuity necessary to utilize a computer monitor throughout the course of a normal workday.
- Ability to perform repetitive keyboarding activities and operate general office equipment.
- Extra hours and some travel may be required.
Skills
- Microsoft Excel
- Data entry
- Data management
- Verbal communication
- Written communication
- Customer service
- Attention to detail
- Organizational skills
- Time management
- Independent work
- Task management
- Research
- Problem-solving
Work Type
- Temporary
Education Level
- Associates’ degree preferred
About the Company
- Rochester Midland Corporation