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About the Role

Under general supervision, provide a safe, therapeutic environment for residents through medication management, recreation, and facility management. Maintain confidentiality and ethical standards, support communication among staff, and ensure a trauma-informed care environment.

Responsibilities

• Monitor residents to assure a safe therapeutic environment.
• Cover nonclinical psychoeducational groups as needed.
• Observe peer-led activities.
• Provide transportation when needed.
• Conduct room and personal belonging searches to ensure the safety of the environment and program participants.
• Conduct urine toxicology screens as scheduled or randomly if needed while practicing universal precautions.
• Provide conflict management to residents as needed.
• Supervise the preparation of meals by clients to assure sanitation, safety & nutritional standards are met satisfactorily.
• Maintain cleanliness of facility, including assigning chores, cleanup tasks and doing necessary follow-up to ensure satisfactory completion.
• Debrief relevant information to incoming employees during shift exchange; conduct visible rounds to ensure all residents are accounted for and the environment is safe at beginning and end of each shift.
• Carry out emergency procedures to ensure the safety of residents and staff when required.
• Notify Residence Manager of any emergency situations immediately.
• Conduct monthly fire drills.
• Engage security system.
• Provide medication observation and monitoring utilizing established protocols in absence of LPN coverage.
• Complete and maintain all necessary documentation in compliance with the agency and appropriate regulatory standards.
• Enter shift notes into electronic client record database per each scheduled shift.
• Complete group notes into electronic client record database by the end of each shift.
• Complete incident reports, documenting any unusual incidents or situations as needed.
• Support the Agency's Mission, Vision, Values and Strategic Plan, including Core Competency initiatives.

Requirements

• Minimum of High School Diploma or GED required.
• Associate’s degree in human services or related field preferred.
• Valid and clean NYS Driver’s License.
• Two years of experience in the human services field, crisis intervention, residential setting, or emergency services.
• Knowledge of homeless client issues preferred.
• Experience with conflict resolution techniques preferred.
• A relevant combination of education and experience will be considered.
• Background check required.

Skills

• Medication management
• Recreation and facility management
• Confidentiality
• Ethical standards
• Communication
• Trauma-informed care
• Conflict management
• Sanitation
• Safety
• Nutritional standards
• Emergency procedures
• Security system engagement
• Medication observation and monitoring
• Documentation
• Electronic client record database usage
• Incident reporting

Location

• Rochester, NY
• Newark, NY

Work Type

• Full-time

Experience Level

• Two years of experience in the human services field, crisis intervention, residential setting, or emergency services.

Education Level

• High School Diploma or GED
• Associate’s degree in human services or related field preferred

Salary/Compensations

• $19.25-19.75

Benefits

• Competitive salary
• 403b retirement plan
• Generous time off package
• Work-life balance
• Comprehensive benefits package
• Supportive and collaborative environment
• Opportunities for growth and development

About the Company

• As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years.
• We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs.

Equal Opportunity

• EOE/AA Disability/Vet