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About the Role

The Home Based Crisis Intervention (HBCI) team provides intensive crisis intervention to children and families in Jefferson County. The program serves youth ages 5 to 20 at risk of psychiatric hospitalization or out-of-home placement, focusing on stabilization and connecting families with long-term support services.

Responsibilities

• Respond to referrals within 48 hours
• Meet with youth and families to discuss program options and service provision
• Complete admission paperwork and obtain necessary consents
• Collaborate with existing care managers, therapists, and psychiatric providers
• Provide intensive crisis intervention and supportive counseling
• Participate in team meetings
• Coordinate with community agencies for long-term planning
• Refer families to mental health services and other programs
• Maintain thorough documentation of all case-related activities
• Represent the organization as a liaison with service providers
• Complete mandated reports and forms in a timely manner
• Promote the program and provide community education
• Participate in an after-hours on-call rotation

Requirements

• Bachelor’s Degree in a Human Services field
• Minimum of two years of relevant experience in community-based mental health or case management
• Valid NYS driver’s license
• Ability to maintain privacy of confidential information
• Successful completion of pre-employment requirements including background checks and fingerprinting
• Ability to complete required training in HIPAA, workplace harassment, and crisis intervention

Skills

• Strong organizational abilities
• Excellent interpersonal and people skills
• Effective oral and written communication
• Time-management skills
• Ability to work with diverse populations
• Self-direction and diplomacy
• Proficiency with office equipment and personal computers

Location

• Jefferson County, NY
• Lewis County, NY
• Oswego County, NY
• St. Lawrence County, NY

Work Type

• Full-time
• On-site
• Off-site/In-home visits

Experience Level

• Minimum two years of relevant experience

Education Level

• Bachelor’s Degree in a Human Services field
• Master’s Degree in a clinical field preferred

Salary/Compensations

• Starting pay dependent on licensure