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About the Role
As the Senior Manager of Solutions Architecture for Americas at Cohere, you will lead the US & Canada commercial Solutions Architecture team, helping enterprise customers adopt agentic AI at scale while driving commercial success. You will be responsible for building a high-performing team of Solutions Architects, establishing repeatable solution-selling and delivery practices, and partnering closely with Sales, Product, and Engineering to win strategic enterprise opportunities. In this leadership role, you will combine technical credibility, consulting discipline, and commercial acumen to help customers solve complex business problems while shaping Cohere's enterprise AI strategy.
Responsibilities
- Lead and develop the Americas commercial Solutions Architecture team through coaching, hiring, performance management, and career development.
- Partner with Sales to pursue and close strategic enterprise opportunities across industries including financial services, healthcare, energy, and other key verticals.
- Lead executive workshops, discovery sessions, solution presentations, and technical deep dives with C-suite and senior customer stakeholders.
- Develop business cases, solution architectures, implementation roadmaps, and technical proposals that align customer objectives with Cohere's platform.
- Guide customers through the deployment of enterprise AI solutions, ensuring scalability, security, governance, and operational readiness.
- Create repeatable solution assets, industry playbooks, and best practices that enable the team to consistently deliver high-quality customer engagements.
- Collaborate cross-functionally with Product, Engineering, and Sales to ensure alignment between customer needs and platform evolution.
- Serve as the voice of the field by capturing customer feedback and competitive insights that influence product strategy.
- Track and report on key operational and commercial metrics, including technical win rates, pipeline health, and team performance.
Requirements
- 8+ years in Solutions Architecture, Solutions Engineering, Technical Consulting, or Enterprise Architecture, with 5+ years leading customer-facing technical teams.
- Proven experience hiring, coaching, and developing high-performing Solutions Architecture or Solutions Engineering teams, with a track record of building or transforming organizations.
- Experience leading complex enterprise solution engagements, developing business cases, implementation plans, and executive-ready solution recommendations.
- Strong understanding of modern AI architectures, including LLMs, agentic AI, enterprise integrations, cloud platforms, hybrid deployments, security, and governance.
- Demonstrated ability to partner with enterprise Sales organizations, influence strategic deals, and articulate business value to executive stakeholders.
- Exceptional executive presence with the ability to communicate complex technical concepts to both business and technical audiences.
- Experience designing and delivering enterprise technology solutions in complex, regulated, or large-scale environments.
- Experience building repeatable solution-selling methodologies and helping generalist technical teams operate at a consistently high level.
- Background in enterprise AI, cloud, or data platform companies, or applied AI consulting organizations.
- Experience supporting customers in regulated industries such as financial services, healthcare, energy, or the public sector.
- Experience operating in high-growth environments where speed, ownership, and cross-functional collaboration are critical.
Skills
- Solutions Architecture
- Solutions Engineering
- Technical Consulting
- Enterprise Architecture
- Team Leadership
- Sales Strategy
- Solution Selling
- Technical Sales
- AI Architectures
- LLMs
- Agentic AI
- Enterprise Integrations
- Cloud Platforms
- Hybrid Deployments
- Security
- Governance
- Commercial Acumen
- Executive Communication
- Enterprise Technology Solutions
Location
- Toronto
- San Francisco
- London
- New York City
- Montreal
- Seoul
- Germany
- Paris
- US
- Canada
- California
- New York States
- Washington States
Work Type
- Remote-friendly
- Full-Time
Experience Level
- Senior Manager
- 8+ years in Solutions Architecture, Solutions Engineering, Technical Consulting, or Enterprise Architecture
- 5+ years leading customer-facing technical teams
Salary/Compensations
- For candidates based in California, New York and Washington States, the compensation range is: $265,000 – $306,000
- For candidates based elsewhere in the US, the compensation range is: $240,000 – $276,250
Benefits
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
- Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
- A daily lunch program, plenty of snacks, and regular community and social events (for those in the office).
- A co-working benefit so you can work alongside others in your city (for those not near an office).
- A $500 home office stipend to set up your workspace properly.
About the Company
- Cohere is the leading security-first enterprise AI company.
- We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
- We’re training and deploying frontier models for enterprises who are building AI systems.
- We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
- We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers.
- Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
- We are a global technology company co-headquartered in Toronto and San Francisco, with key offices in London, New York City, Montreal, Seoul, Germany and Paris.
Equal Opportunity
- We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities.
- Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form, and we will work together to meet your needs.