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About the Role

FirstCall Mechanical is seeking an experienced Commercial HVAC Service Technician with a can-do attitude and strong problem-solving skills to join their fast-growing team. The ideal candidate will possess an active EPA Certification.

Responsibilities

• Diagnose causes of problems and/or failures in heating/air conditioning systems, refrigeration systems, and food service equipment to identify repair and/or replacement needs.
• Perform maintenance and service repairs, install new units, or replace parts of existing units according to specifications of 15 tons+.
• Maintain larger PM contracts with more than 5 units.
• Repair or replace defective parts in units and equipment and their controls.
• Service and troubleshoot mini-splits and/or replace smaller RTUs and mini-splits for 15 tons or less.
• Communicate with Dispatch to ensure completion of scheduled jobs.
• Maintain preventative maintenance schedules and procedures for customers.
• Provide elite customer service to every customer encountered.

Requirements

• Valid Driver's License with acceptable driving record.
• Active EPA Certification.
• 5+ years of experience in a commercial HVAC setting.
• OSHA 10 Certification.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write correspondence.
• Ability to effectively communicate with the customer by checking in and out with them on jobs.
• Able to explain problems and resolutions in a manner the customer can understand.
• Closely communicate issues/concerns/updates with account managers on jobs.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimal numbers.
• Ability to compute rate, ratio, and percent and to draw and interpret graphs.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Mental stamina for problem-solving and prioritizing multiple tasks.
• Willingness to help take lead over and teach helpers and tech I’s.
• Regularly required to use hands.
• Frequently required to stand, walk, and sit.
• Continually required to climb or balance and stoop, kneel, crouch, or crawl.
• Must regularly lift and/or move up to 50 pounds.
• Specific vision abilities required include close vision, distance vision, peripheral vision, depth vision, and the ability to adjust focus.

Skills

• Problem-solving
• Mechanical aptitude
• Customer service

Location

• Austin, TX

Work Type

• Full-time

Experience Level

• Experienced

Education Level

• EPA Certification
• OSHA 10 Certification

Benefits

• Competitive Weekly Pay
• Comprehensive Healthcare Coverage - Medical, Dental, Vision, + More (Includes some 100% Company-paid plans)
• 401(k) Retirement Savings Plan with a 5% match
• Life Insurance
• Short & Long-Term Disability
• Up to 4 weeks of Paid Off
• 9 Paid Holidays + Veterans Day for Veterans
• Company-sponsored education and career advancement programs
• Company vehicle or allowance
• Mobile phone or phone allowance
• Uniforms
• Work boot allowances

About the Company

• FirstCall Mechanical is a leading provider of commercial and industrial HVAC, building controls, electrical, and plumbing services.
• FirstCall serves a wide array of facility and customer types, including distribution centers, industrial plants, universities, airports, healthcare facilities, self-storage units, and more.
• With approximately 700 employees across Ohio, New York, Virginia, Tennessee, North Carolina, South Carolina, Georgia, Florida, and Texas, FirstCall is committed to building durable partnerships.
• The company is actively expanding its operations nationwide and partnering with organizations that share its dedication to quality and customer satisfaction.
• FirstCall Mechanical not only partners with companies to nurture growth in the market, but also provides equal focus on employee growth and development as well.
• We believe when YOU succeed, we all succeed, so we strive to be the first call for talented team members who want a career, not just a job.