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About the Role

Deloitte Operations is seeking a Payment Control Analyst (AVP) to execute and provide senior support in payment control activities within the Payment Control Gateway (PCG). This role ensures effective review, validation, and risk-based decisioning on payments prior to release, while maintaining strong control discipline and operational oversight. All activities must be performed in full compliance with regulatory requirements, the Enterprise Wide Risk Management Framework, and internal Policies and Policy Standards.

Responsibilities

Provide support to the Payment Control Analyst and run daily payment control processing activities.
Review and challenge decisions on payment release, hold, or escalation.
Ensure payments are validated against trade data, confirmations, and SSI.
Act as first point of escalation for high-risk or complex payment scenarios.
Ensure adherence to control procedures, limits of authority, and audit requirements.
Drive root cause analysis on exceptions, breaches, and near misses.
Identify themes and trends in false positives and control gaps.
Partner with Technology and SMEs to refine rules and improve detection accuracy.
Oversee production of MI on volumes, outcomes, and control performance.
Coach and develop analysts to ensure consistent quality and decisioning.
Collaborate with Operations, Technology, and Front Office stakeholders to resolve complex scenarios, verifying if they can independently – but if there’s any doubt/queries they should relentlessly interrogate the data and get direct answers from the services as to the rationale/process for the payment.

Requirements

Strong experience in Global Markets Operations or payments processing environment.
Good understanding of payment flows, settlement lifecycle, and control points.
Experience managing or supervising operational teams.
Ability to assess transaction risk and make structured decisions.
Strong analytical and problem-solving capability.
Experience in payment controls, transaction monitoring, or risk/control environments.
Knowledge of FX, Derivatives, Collateral, or Financing products.
Experience working with rule-based or AI-driven detection models.
Strong stakeholder management with Operations and Technology.
Experience driving process improvement and operational optimisation.

Skills

Global Markets Operations
Payments processing
Payment flows
Settlement lifecycle
Control points
Team management
Risk assessment
Decision making
Analytical skills
Problem-solving
Payment controls
Transaction monitoring
Risk/control environments
FX products
Derivatives products
Collateral products
Financing products
Rule-based models
AI-driven detection models
Stakeholder management
Process improvement
Operational optimisation