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About the Role

Deloitte Operations is seeking a Payment Control Analyst (VP) to lead and own the Payment Control Gateway (PCG) operating model. This role ensures robust execution of payment controls, effective risk-based decisioning, and delivery of a controlled, auditable framework to prevent erroneous payments across Global Markets. All activities must comply with regulatory requirements, Enterprise Wide Risk Management Framework, and internal Policies.

Responsibilities

Own end-to-end delivery and execution of the payment control operating model across regions.
Provide leadership and oversight of AVP and Analyst teams executing daily payment control activities.
Ensure consistent and effective decisioning across stop / review / release processes.
Own escalation framework for high-risk, complex or ambiguous payment scenarios.
Maintain accountability for control effectiveness, auditability and adherence to risk frameworks.
Drive root cause analysis across exceptions and erroneous payment events, ensuring systemic issues are identified and resolved.
Partner with Technology and SMEs to define and refine rule logic, thresholds and control design.
Own MI and reporting for volumes, outcomes, control performance and risk indicators for senior stakeholders.
Engage with Front Office, Operations, Risk and Technology leadership to ensure end-to-end control coverage and drive engagement escalation to resolve complex scenarios.
Lead transition from manual control execution to scalable and automated Payment Control Gateway capabilities.

Requirements

Extensive experience in Global Markets Operations, payments or post-trade environments.
Strong understanding of payment flows, settlement lifecycle and operational risk.
Proven experience leading operational teams in high-risk, high-volume environments.
Demonstrated ability to make senior risk-based decisions under pressure.
Strong analytical and problem-solving capability, with focus on root cause resolution.
Experience in payment control, transaction monitoring or risk/control frameworks.
Knowledge of FX, Derivatives, Collateral or Financing products.
Experience working with rule-based and AI/ML control environments.
Strong stakeholder management across Operations, Technology and Front Office.
Track record of driving operational transformation and automation initiatives.

Skills

Payment Control Gateway (PCG) operating model
Risk-based decisioning
Payment controls
Global Markets Operations
Payments
Post-trade environments
Payment flows
Settlement lifecycle
Operational risk
Rule logic
MI and reporting
Stakeholder management
Operational transformation
Automation

Location

London
Glasgow
Northampton

Work Type

Contract
Full time
Hybrid

Experience Level

About the Company

Deloitte Operations