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About the Role

The Content Operations Coordinator will be responsible for the receipt and operational processing of materials, associated elements, and metadata from various suppliers. They will ensure all content elements and ancillary data are ready for onward delivery, working with other Content Operations teams to ensure programs adhere to Fremantle requirements and are processed to deadline. This role involves populating internal software tracking and material management systems, liaising globally with internal and external teams, and troubleshooting material or workflow challenges.

Responsibilities

Process materials within Media Supply Chain architecture.
Maintain accurate and up-to-date live system records.
Ensure materials are delivered according to contract and specifications, managing exceptions.
Book required edits with post houses and manage associated timelines.
Meet all deadlines for delivery, dispatch, and return of materials.
Prioritize tasks for 'live show' deliveries, potentially outside normal working hours.
Proactively highlight legacy issues and manage transfer of catalogue delivery schedules with the MAM team.
Troubleshoot late-running files and communicate daily with edit houses, localization operations, and internal clients.
Update tools with metadata and documentation.
Perform ad hoc tasks to support material coordination for campaigns, launches, and colleague cover.

Requirements

Some experience in the Media Industry and content operations.
Computer literate with previous use of Media Supply Chain systems.
Excellent organizational and administrative skills.
Essential attention to detail.
Ability to effectively manage multiple projects and clients simultaneously, prioritizing as needed.
Excellent people and interpersonal skills; a good team player.
Flexibility and ability to adapt to different demands.
Excellent problem-solving skills.
Demonstrate initiative, proactivity, and motivation.
Experience with Media Supply Chain applications.
Experience managing work orders with internal edit/post-house facilities.

Skills

Media Industry knowledge
Content operations experience
Media Supply Chain systems usage
Organizational skills
Administrative skills
Attention to detail
Project management
Client management
Prioritization
Interpersonal skills
Teamwork
Adaptability
Problem-solving
Initiative
Proactivity
Motivation
Language skills (advantageous)

Benefits

Generous company pension
Summer Fridays
Audience tickets
Employee assistance program
Access to free courses and training
EV scheme
Cycle to work scheme
Season ticket loan
Business coaching sessions
Volunteer days

About the Company

Fremantle is a powerhouse in the TV and Film industry, creating, producing, and distributing Entertainment, Drama & Film, and Documentaries globally.
They produce content with global appeal, including dramas like The Responder, films like The Hand of God, and entertainment shows like The Rap Game and Britain's Got Talent.
Their purpose is to create stories and entertainment that connect audiences worldwide and reflect diverse communities.
They foster a collaborative environment that encourages curiosity, accountability, and courageous decision-making.
Fremantle is committed to building an inclusive culture where employees feel trusted and empowered.
Fremantle is part of RTL Group, a global leader in broadcast, content, and digital media, and a division of Bertelsmann.