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About the Role
Join the Emerging Product Digital Sales Strategy team at TELUS, focused on reimagining and growing digital and omnichannel experiences to create seamless, personalized, and intuitive customer journeys that drive engagement, e-commerce growth, and conversion improvement.
Responsibilities
- Drive the overall Emerging Products portfolio digital strategy, including omni-channel capabilities, retargeting, and prospecting.
- Raise the bar in key sales windows and seek continuous improvement through a test and learn mentality.
- Own Emerging Products performance including funnel conversion, activations, orders, and channel profitability.
- Develop and report on key analytics and metrics to fuel strategic recommendations.
- Serve as the primary contact for Emerging Products Digital Sales Strategy, fostering relationships with internal stakeholders.
- Develop and execute complex strategic plans with cross-functional teams, translating strategy into actionable deliverables.
- Design and advocate for new eCommerce capabilities and journey enhancements with the Digital Product team.
Requirements
- 5+ years of relevant experience, preferably in a digital sales and strategy environment.
- Experience with Jira, Adobe Analytics, Tableau, Google Suite and Figma are assets.
- Proven track record in eCommerce sales strategy, digital transformation, or product management.
- Strong strategic thinker able to analyze complex data or scenarios, provide actionable insights, and communicate clearly and concisely to all levels of leadership.
- Exceptional collaborator able to navigate complex organizational dynamics, and use influencing and negotiating skills to create desired outcomes.
- Strong organization and execution skills to excel in a fast-paced, dynamic environment and adapt to changing priorities and deadlines.
- Proven category or product manager with a track record of thriving in ambiguity, loves to solve problems, and raises the bar in their role.
Skills
- Digital sales strategy
- Customer experience
- eCommerce sales strategy
- Digital transformation
- Product management
- Strategic thinking
- Data analysis
- Communication
- Collaboration
- Influencing
- Negotiation
- Organization
- Execution
- Adaptability
Location
- In and out of the office
Work Type
- Flexible work styles
Experience Level
- 5+ years of relevant experience
Education Level
- Bachelor's degree or similar post-secondary degree
- MBA is an asset
Benefits
- Opportunities for personal development through training, networking and career development
- An organization that actively supports you giving back to the community you live in
About the Company
- Join the Emerging Product Digital Sales Strategy team at TELUS, where we're on a mission to reimagine and grow Digital and omnichannel experiences.
- We're focused on creating seamless, personalized, and intuitive experiences that drive digital engagement, e-commerce growth, and conversion improvement.
- Through our customer-centric approach, we aim to optimize investment and improve our customer’s ability to seamlessly interact across all of our touchpoints.
- As part of the Consumer Channels organization, our team is guided by a vision of market leadership and unlocking the potential of our communities, customers, and team members.