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About the Role

This frontline supervisor position supports FedEx's Safety Above All Culture by managing day-to-day operations and staff, ensuring safe and efficient package sortation, and maintaining compliance with company policies and regulations.

Responsibilities

• Serve as a champion for FedEx's Safety Above All Culture and support all related initiatives.
• Manage hiring, terminations, coaching, training, recognition, performance evaluation, discipline, employee concerns, and staff productivity.
• Plan, organize, staff, direct, and control specific day-to-day operations.
• Assign and manage employees to ensure safe and efficient package sortation, minimizing operational cost and maximizing operational quality.
• Analyze operational performance through observation, report interpretation, and collaboration to identify improvement opportunities and execute action plans.
• Lead daily employee and/or planning meetings to communicate operational updates and daily goals.
• Participate in the development and administration of company employee relations strategies, maintaining confidentiality.
• Participate in the development and administration of company safety strategies and programs.
• Investigate, resolve, and/or escalate customer service issues.
• Train new employees on job duties, performance expectations, and ensure compliance with FXG policies, procedures, and training requirements.
• Mentor and develop critical skill sets for new and/or less-experienced Operations Supervisors.
• Adapt quickly to change to meet dynamic business needs, displaying flexibility and urgency while leading employees positively.
• Perform other duties as assigned.

Requirements

• Six (6) months experience required in one of the following: package handler at FedEx, fast-paced environment (retail, hospitality, fulfillment center, warehouse, dock, or stock room/stock functions), military experience with honorable discharge, or supervisory experience.
• May need to lift and carry up to 50 pounds.
• May work in hot or cold temperatures.
• May work in an environment with loud noise and fumes.

Skills

• Ability to inspire a shared vision and empower and motivate a team.
• Demonstrated ability to build professional rapport, effectively lead a team and positively influence diverse groups.
• Proven ability to apply sound business judgment to establish and accomplish goals.
• Verbal and written communication skills necessary to communicate with various audience levels and group sizes.
• Ability to effectively provide employees instruction on process and practice.
• Ability to read, interpret and draw conclusions from numerical data and written information.
• Software skills, including use of Microsoft Office software and web-based applications.
• Ability to maintain a working knowledge of relevant technology-based projects, including various devices and computer-based applications.
• Ability to mentor, coach and act as a knowledge resource to other employees.

Location

• Various locations implied by pay transparency details

Work Type

• Full-time

Experience Level

• Supervisory experience
• 6 months experience

Education Level

• High school diploma or GED required
• Bachelor’s degree preferred
• In lieu of experience, certification program or Associate's Degree in related area or 2+ years of college courses towards a degree

Salary/Compensations

• $29.70 - $46.12/hr

Benefits

• Comprehensive benefits package available

About the Company

• Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.
• E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only).

Equal Opportunity

• Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.
• Reasonable accommodations are available for qualified individuals with disabilities throughout the application process.
• Applicants have rights under Federal Employment Laws: Know Your Rights, Pay Transparency, Family and Medical Leave Act (FMLA), Employee Polygraph Protection Act.
• California Fair Chance: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.
• FedEx complies with criminal history and Security Threat Assessment (STA) screening requirements defined by the Transportation Security Administration (TSA) for positions requiring security identification display area (SIDA) access, Department of Transportation (DOT) Federal Motor Carrier Safety Administration (FMCSA) regulations for commercial driving positions, Department of Defense Facility Security Office standard procedures in covered facilities, and all other laws, regulations, or executive orders, including those required by federal, state, or local government contract, or which the Attorney General determines to be essential for an employer to do business with an agency or department of the federal, state, or local government.