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About the Role
The Senior Manager, Client Services is responsible for the successful delivery of agency projects, from brief to execution, ensuring all client deliverables and project milestones are met on-time, on-budget, and to the expected quality standards.
Responsibilities
- Lead the development and execution of medium/large-scale projects.
- Multi-task and prioritize own work, while also coordinating with others to meet deadlines and project milestones.
- Strategically plan workflows based upon deliverables, understanding how tasks affect each other.
- Efficiently move information around the project to keep the team on track.
- Operate in an organized manner, even under tight deadlines.
- Manage day-to-day client relationships, establishing credibility and anticipating client needs.
- Balance workload of multiple projects, overseeing up to (3) activations at once.
- Work collaboratively with account teams to ensure flawless project delivery against client objectives and budget.
- Ensure projects are correctly budgeted for to meet expected financial targets.
- Develop, manage and reconcile project budgets of $500K-$1.5M.
- Understand the landscape for each client’s business/sector and the context for their investments.
- Create a positive, collaborative, teamwork environment aligned with company culture and values.
- Troubleshoot and creatively problem-solve with production and creative teams.
- Follow all project processes and procedures to uphold quality standards.
Requirements
- 4+ years relevant agency experience (preferably in the experiential, sports or entertainment field).
- Familiarity with the motorsports/F1 and Golf spaces is a major plus.
- Ability to remain calm under pressure, work on multiple projects simultaneously and achieve deadlines.
- Possesses exceptional written and oral communication skills.
- Capable of navigating tough issues and influencing those involved toward a desired outcome.
- Ability to foresee issues developing before they arise and develop a solution.
- Must be comfortable working as an integral part of a team environment.
- Continuously demonstrates solution-oriented mentality; adapts easily to problems.
- Focused and strong-minded with an ambition to help grow the company.
- Leads and inspires other team members and generates positive morale.
- Ability to multi-task and prioritize workload while coordinating with others to proactively meet deadlines.
- Thrives in a fast-paced environment and possesses a ‘can-do’ attitude at all times.
- Strong attention to detail and highly organized.
Location
- Los Angeles
Work Type
- Full-time
Experience Level
- Senior
Education Level
- Bachelor's Degree
Salary/Compensations
- $68K - $80K
Benefits
- Professional Development: learning and development programs, mentorship opportunities, and career advancement support.
- Generous Time Off: paid time off and holiday allowances.
- Parental Leave: paid parental leave.
- Retirement Plan: 401k plan including contribution matching.
- Healthcare: Medical, dental, vision, FSA/HSA, life and disability coverage options.
- Ancillary: Critical illness, identity protection, pet insurance, 529 plans.
- Commuter Benefits: support for travel and commuting needs.
About the Company
- THE·TEAM operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale.
- Our brands and properties division works with iconic brands and rights holders, supporting business growth through all marketing disciplines.
- We're a trusted partner to every major league, team and venue, building meaningful connections between brands, properties and fans.
- Headquartered in Los Angeles, THE·TEAM's presence spans 28 countries and more than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney.
- For more information, please visit THE.TEAM.
Equal Opportunity
- THE·TEAM does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.