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About the Role

This role involves managing store operations, driving sales, and ensuring high standards of customer service. You will be responsible for team leadership, financial management, and operational efficiency in a fast-paced retail environment.

Responsibilities

• Review and analyze P&L statements.
• Provide selling experience for DIY and DIFM customers.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services including battery installation and wiper installs.
• Ensure high standards of customer service, including prompt complaint handling.
• Perform manager on duty responsibilities, including coaching, floor management, task assignment, safety, and open/close duties.
• Manage the weekly scheduling process.

Requirements

• Friendly communication skills.
• Ability to locate and stock parts.
• Safety knowledge and skills.
• Parts and automotive system knowledge.
• Ability to execute and train advanced solution, project, and product quality recommendations.
• Ability to source parts from numerous places, including special order and FDO.
• Ability to execute and train all store operational processes and procedures.
• Ability to execute and train on testing and diagnostic equipment for DIY services.
• Ability to execute and train inventory systems and store equipment.
• Ability to execute and train POS and Parts lookup systems.
• Working knowledge of automotive systems preferred.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and upper management.
• Use Microsoft software effectively (Word, Excel required – PowerPoint preferred).
• Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent.
• Ability to review and analyze business reports, such as profit and loss statement (P&L).
• Hold others accountable, inspect work quality, and give feedback in an inspiring way.
• Ability to work an assortment of days, evenings, and weekends as needed.
• 2-3 years of experience managing a team of 10 – 20 Team Members in a fast-paced and highly dynamic retail environment.
• Successful experience managing profitability; proven financial and business acumen.

Skills

• ASE P2 certified or ASE ready equivalent
• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint

Location

• Inside
• Outside

Work Type

• Retail
• Full-time

Experience Level

• 2-3 years of management experience
• Management

Education Level

• High school diploma or general education degree (GED)
• Bachelor’s degree in business or a related area preferred

Salary/Compensations

• $26.25 - $29.20 USD per hour

Benefits

• Comprehensive health and wellness benefits program

About the Company

• Advance Auto Parts offers a comprehensive health and wellness benefits program to improve the way of life for our Team Members and those who mean the most to them: their families.

Equal Opportunity

• We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. We comply with all applicable federal, state, and local laws.