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About the Role

The Production Cook is responsible for cooking and preparing a variety of menu items, following recipes, and ensuring daily food production within company guidelines.

Responsibilities

• Rotate between cooking stations and restaurants in hot temperature areas, responsible for specific food items and using particular cooking devices, including refilling and replacing pans in the steam table.
• Demonstrate command of all kitchen stations, including roast, fry, pasta, vegetable, grill, pantry, breakfast, sauté, and high-volume quantity cooking.
• Maintain proper food temperatures in accordance with regulatory and/or ServSafe standards.
• Properly label, date, and rotate all products to ensure safe keeping and sanitation.
• Utilize knowledge of recipes, equipment operation, and cooking and preparation techniques.
• Review production schedules to determine food requirements, including variety and quantity.
• Assemble supplies and equipment needed for daily cooking activities.
• Follow production sheets and other required records.
• Regulate temperatures of ovens, broilers, and grills.
• Use a variety of pots, pans, and equipment to prepare food.
• Work in harmony with others under a strenuous environment.
• Report to work well-groomed in full uniform and on time with badge on upper left side of uniform.
• Provide prompt, friendly, and courteous service of food and beverage to all guests.
• Be hospitable, friendly, and polite with all guests, co-workers, and management using positive body language.
• Maintain a current understanding of all policy and guidelines regarding information security, including the Seneca Gaming Corporation Acceptable Use Policy.
• Understand and comply with all information security policies and procedures at all times.
• Provide exceptional customer service to all patrons and communicate in a pleasant, friendly, and professional manner at all times.
• Maintain a professional work environment with supervisors, managers, and staff.
• Meet attendance guidelines and adhere to regulatory, departmental, and company policies.
• Complete all required SGC Training programs within nine (9) months from commencement of employment.
• Attend all necessary meetings.
• Understand that duties, responsibilities, requirements, and expectations are subject to change as needed.
• Work hours are determined by a 24-hour schedule.

Requirements

• Must be 18 years of age or older upon employment.
• Ability to work in harmony with others under a strenuous environment.
• Ability to deal effectively and interact well with customers and employees.
• Ability to resolve problems/conflicts in a diplomatic and tactful manner.
• Must be able to stand, walk, and move through all areas of the casino F&B Operation.
• Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.
• Work involves moderate exposure to hot and cold temperatures and/or loud noises.
• Moderate physical activity is required along with the handling of objects up to fifty (50) pounds.
• Work environment involves some exposure to physical risk, which requires following basic safety precautions.
• Must complete all required SGC Training programs within nine (9) months from commencement of employment.
• Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies.

Skills

• Excellent communication skills
• Ability to read, write and speak effectively to employees as well as customers
• Knowledge of recipes
• Knowledge of equipment operation
• Knowledge of cooking and preparation techniques
• Customer service experience

Location

• Casino F&B Operation

Work Type

• Full-time

Experience Level

• Two (2) years of intermediate cooking skills required
• Previous customer service experience required

Education Level

• High school diploma or equivalent required
• Culinary education/experience preferred

Salary/Compensations

• $17.92 starting rate
• Compensation is negotiable based on experience and education

About the Company

• Seneca Gaming Corporation

Equal Opportunity

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• In the absence of fully qualified candidates, some requirements may be waived.