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Responsibilities

• Rotate between cooking stations and restaurants, responsible for specific food items and cooking devices, including refilling and replacing pans in steam tables.
• Demonstrate command of all kitchen stations, including roast, fry, pasta, vegetable, grill, pantry, breakfast, sauté, and high-volume quantity cooking.
• Maintain proper food temperatures according to regulatory and ServSafe standards.
• Properly label, date, and rotate products to ensure safe keeping and sanitation.
• Utilize knowledge of recipes, equipment operation, and cooking/preparation techniques.
• Review production schedules to determine food requirements, including variety and quantity.
• Assemble necessary supplies and equipment for daily cooking activities.
• Follow production sheets and other required records.
• Regulate temperatures of ovens, broilers, and grills.
• Use a variety of pots, pans, and equipment to prepare food.
• Work harmoniously with others in a strenuous environment.
• Report to work well-groomed, in full uniform, and on time with badge displayed.
• Provide prompt, friendly, and courteous service of food and beverage to guests.
• Be hospitable, friendly, and polite with guests, co-workers, and management, using positive body language.
• Maintain a current understanding of information security policies and procedures.
• Provide exceptional customer service, communicating in a pleasant, friendly, and professional manner.
• Maintain a professional work environment with supervisors, managers, and staff.
• Meet attendance guidelines and adhere to regulatory, departmental, and company policies.
• Complete all required SGC Training programs within nine months of employment.
• Attend all necessary meetings.

Requirements

• Must be 18 years of age or older.
• High school diploma or equivalent required.
• Two years of intermediate cooking skills required.
• Previous customer service experience required.
• Excellent communication skills, including the ability to read, write, and speak effectively.
• Ability to deal effectively and interact well with customers and employees.
• Ability to resolve problems/conflicts in a diplomatic and tactful manner.
• Ability to stand, walk, and move through all areas of the casino F&B Operation.
• Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced casino environment.
• Ability to effectively deal with customers, management, employees, and members of the business community in all situations.
• Work involves moderate exposure to hot and cold temperatures and/or loud noises.
• Moderate physical activity required, including handling objects up to fifty pounds.
• Work environment involves some exposure to physical risk, requiring adherence to basic safety precautions.

Skills

• Intermediate cooking skills
• Customer service
• Communication skills
• Problem-solving
• Diplomacy
• Tact

Location

• Casino F&B Operation

Work Type

• Full-time

Experience Level

• 2 years of intermediate cooking skills
• Previous customer service experience

Education Level

• High school diploma or equivalent
• Culinary education/experience preferred

Salary/Compensations

• $17.92 starting rate
• Compensation is negotiable based on experience and education

About the Company

• Seneca Gaming Corporation

Equal Opportunity

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.