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About the Role

Johnson & Johnson is seeking a Senior Clinical Specialist for Monarch, based in Northern California to cover the Western region with a focus on Northern California. This role involves providing clinical and product expertise, developing customer relationships, and supporting surgical procedures to advance medical intervention through robotics, instrumentation, navigation, and data science.

Responsibilities

• Provide a high level of clinical and product expertise and customer service to customers.
• Develop and maintain strong relationships with new and existing customers.
• Perform account development activities to create competent, confident clinical champions.
• Drive the utilization of Monarch systems and scopes.
• Provide in-case procedural support as a technical consultant.
• Offer education focused on creating competence to gain clinical support and confidence of physicians and clinical staff.
• Identify and act on educational opportunities.
• Provide exceptional customer service and technically complex case support.
• Act as a liaison between customers and the corporate office for peer review cases.
• Ensure timely and accurate reporting of complaints or technical issues.
• Engage in regular interaction and communication with peers to ensure strategic partnership.
• Meet account development objectives.
• Develop and maintain expert-level knowledge on commercially available Monarch products.
• Deliver fellow/physician education programs.
• Develop professional education events tailored to each market.
• Comply with all company policies and applicable laws, including HIPPA, Sunshine Act, and Monarch Sales Guidelines.

Requirements

• A minimum of a Bachelor’s Degree.
• Ability to work in all departments of the hospital, including the operating room environment.
• A minimum of 2 years of relevant experience in sales, marketing, or healthcare.
• Travel 50% - 75% of the time within the designated territory.
• Valid Driver’s License in one of the 50 United States.

Skills

• Clinical expertise
• Product expertise
• Customer service
• Account development
• Technical consultation
• Physician education
• Sales incentive compensation program
• J&J Fleet program

Location

• Redding, California, United States
• Redwood City, California, United States of America
• Sacramento, California, United States of America
• San Francisco, California, United States of America
• San Jose, California, United States of America
• Santa Clara, California, United States of America
• Santa Rosa, California, United States of America
• Northern California

Work Type

• Full-time
• Commission

Experience Level

• Senior
• 2 years of relevant experience

Education Level

• Bachelor’s Degree

Salary/Compensations

• Highly competitive sales incentive compensation program

Benefits

• Participation in the Company’s J&J Fleet program
• Opportunity to elect a company car or car allowance

About the Company

• Johnson & Johnson believes health is everything.
• Strength in healthcare innovation.
• Building a world where complex diseases are prevented, treated, and cured.
• Treatments are smarter and less invasive, and solutions are personal.
• Expertise in Innovative Medicine and MedTech.
• Uniquely positioned to innovate across the full spectrum of healthcare solutions.
• Auris Health is a technology company defining the future of medical intervention.
• Combining advancements in medical robotics, instrumentation, navigation, and data science.
• Building a platform technology capable of expanding the applicability of robotics to a spectrum of medical procedures.
• Ambition to be in every OR, enhancing the work of surgeons, nurses, and everyone involved in a patient’s surgical journey.
• Building a connected ecosystem to make surgery smarter, reduce variation in surgical outcomes, and improve patient results.

Equal Opportunity

• Johnson & Johnson is an Equal Opportunity Employer.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law.
• We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
• Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs.
• If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers , internal employees contact AskGS to be directed to your accommodation resource.