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About the Role

As the Human Resources Generalist, you will partner with company stakeholders to provide support on the full employment life cycle. You will be an employee relations resource, managing performance plans, consulting on disciplinary issues, facilitating workplace accidents and supporting the case disability management process. The role will also support with Moneris' annual performance and talent management processes as well as special projects that may include organizational design, process review/design, compliance projects or other projects to support key HR/organizational goals.

Responsibilities

Serve as a point of contact for employees and managers on routine HR matters, partnering with the HR Business Partner and other HR teams as needed.
Respond to employee and manager inquiries regarding HR policies, procedures, programs and processes.
Escalate complex employee relations, performance management and policy matters to the HR Business Partner as appropriate.
Assist in providing consistent interpretation and application of HR policies and procedures.
Partner with the HR Business Partner to support assigned client groups across a range of HR activities and initiatives.
Participate in discussions with managers regarding employee relations matters, performance concerns and workplace issues, while building practical HR consulting skills.
Support the HR Business Partner in the delivery of talent management, succession planning, workforce planning, organizational design and change management activities.
Assist in preparing materials, analysis and recommendations to support business and people decisions.
Support employee relations processes by coordinating documentation, tracking follow-up actions and maintaining appropriate records.
Assist with performance management processes, disciplinary actions and workplace investigations under the guidance of the HR Business Partner.
Support compliance-related activities and help ensure adherence to employment legislation, internal policies and workplace requirements.
Monitor legislative developments and support updates to policies, procedures and HR practices as required.
Support the administration and coordination of disability management, accommodation and workplace injury cases.
Participate as a member of the Health and Safety Committee.
Coordinate and publish monthly health and safety communications and bulletins.
Maintain documentation and reporting related to health and safety initiatives and activities.
Support the development, implementation and maintenance of HR programs, initiatives and annual people processes.
Conduct exit interviews and provide summaries and insights to the HR team.
Assist with HR reporting, data analysis, presentations and other business support activities.
Support HRIS maintenance, employee documentation and HR records management.
Participate in special projects and continuous improvement initiatives as required.

Requirements

1-3 years of experience in Human Resources, employee relations, talent management or a related business support function.
Experience gained through internships, co-op placements or rotational HR assignments may be considered.
Experience supporting managers and employees in a customer-focused environment is preferred.
Exposure to employee relations, talent processes, HR operations or employment legislation is considered an asset.
Previous experience in the payments or financial services industry is considered an asset.

Location

Toronto
Remote

Work Type

Hybrid

Experience Level

1-3 years

Salary/Compensations

$67,000 - $85,000

Benefits

Comprehensive Total Rewards Program
Performance-based bonuses
Flexible benefits starting from day one
Choice of a health spending account (HSA) or personal spending account (PSA)
Profit-sharing programs
Company match for retirement planning
Defined contribution pension plan
Unlimited access to Coursera
Mentorship programs
Internal gig marketplace
Employee & Family Assistance Program
24/7 virtual healthcare
Workplace wellness initiatives
Hybrid work arrangements
Work from Abroad program
Paid time off programs
Company-wide recognition programs
Exclusive banking perks from RBC & BMO
Access to great employee discounts

About the Company

At Moneris, we believe in empowering you to succeed—personally and professionally. As part of our team, you'll have access to resources, opportunities, and an inclusive environment that supports your development and career.

Equal Opportunity

We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.
We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role.