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About the Role

As a Nike Retail Supervisor, you’re the face of NIKE, enjoying high-volume and a fast pace while guiding customers. You’ll work with your team to focus on customer service and achieve goals together. This role impacts customer experiences daily and is part of a culture that supports bold ideas and game-changers.

Responsibilities

• Be enthusiastic, excited, and knowledgeable about NIKE products and services to best support customer needs.
• Bring your positive attitude and passion to your teammates and customers every day.
• Lead by example and deliver service in line with Nike’s Service Principles to bring the consumer journey to life.
• Make customers feel welcome, that you care about their wants and needs, and exceed their expectations at every step of their journey.
• Play by the rules and be professional, demonstrating integrity, reliability, and kindness.
• Operate a cash register, shipping, and receiving duties, stocking products, cleaning and building visual displays with or without accommodations.
• Show up for your teammates by attending store events.

Requirements

• Must be at least 18 (U.S).
• 1 year of retail or consumer service experience preferred.
• Flexibility to work nights, weekends and holidays based on store needs.
• Use customer service authentically to ensure customers feel seen and understood in our stores.
• Ability to learn and train on the latest products and technologies.
• Physical requirements include the ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodations.

Skills

• Customer service

Location

• Riverhead, NY

Work Type

• Full Time
• 34-40 hours per week

Experience Level

• 1 year of retail or consumer service experience preferred

Salary/Compensations

• $21.50 to $27.95 per hour

Benefits

• Discounts for you and your family from Nike, Converse and Jordan up to 50% off.
• Accrued Paid Time Off and Holiday Pay.
• 401(k) Plan, CERA, Employee Assistance Program, Mental and Emotional Health, Financial Coaching and Education, Child Development Support and Caregiving Benefits starting on the day you're hired (for full-time and part-time employees working 20+ hours/week).
• Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment (for full-time and part-time employees working 20+ hours/week).
• Opportunity to buy Nike stock at a discount through our Employee Stock Purchase Plan (ESPP).
• Access to support through Optum Employee Assistance Program at no cost for you and your family.
• Tuition Reimbursement up to $5,250 per calendar year for full-time Retail Associates.

About the Company

• NIKE, Inc. is committed to employing a diverse workforce.

Equal Opportunity

• Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
• For more information, please refer to Equal Employment Opportunity is The Law