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About the Role

Salesforce Professional Services is seeking a Senior Technical Architect specializing in Agentforce for Life Sciences (AFLS). This role involves advising enterprise customers on architecting and delivering AI-first solutions for commercial and clinical operations within the rapidly growing AFLS product area.

Responsibilities

Serve as a trusted advisor to the client
Identify and lead internal strategic initiatives to grow the consulting practice
Serve as an active contributor to the community's overall knowledge base and expertise
Guide customers and colleagues in rationalizing and deploying emerging technologies
Work collaboratively with strong communication skills, especially in teaching complex concepts
Engage in creative, prescriptive thinking
Identify and proactively manage risk areas
Commit to seeing an issue through to complete resolution
Manage customer expectations
Negotiate solutions to complex problems with customers and third-party partners
Review and correct project/program direction, approach, and key artifacts
Ensure programs remain on track and solutions are extendable and maintainable
Work closely with Delivery Managers, Solution Architects, and clients to architect technology solutions
Contribute to a program vision
Advise and articulate program/project strategies on enabling technologies including the Salesforce Platform

Requirements

8+ years of enterprise architecture or consulting experience
4+ years of experience leading Salesforce Core Projects
Strong application design skills
Strong data, integration, and security architecture skills
Experience in the Life Sciences industry, particularly Pharma/Biopharma
Backgrounds in pharmaceutical commercial operations, field force engagement, HCP/HCO relationship management, or regulatory compliance
Strong presentation skills, able to effectively present and defend a point of view to various audiences
Detail-oriented with the ability to rapidly learn and leverage new concepts, business models, and technologies
Strong communication skills, both written and verbal
Ability to effectively develop materials appropriate for the audience
A great listener with the ability to communicate with people in diverse roles
Proven ability to analyze, design, and optimize business processes via technology and integration
Resourceful and innovative thinker who can work through and solve problems
Strong experience in Integration concepts, designs, and patterns

Skills

Agentforce for Life Sciences (AFLS)
AI
Salesforce Platform
Integration concepts, designs, and patterns
Application design
Data architecture
Security architecture

Location

Remote

Work Type

Full-time

Experience Level

Senior

Education Level

Bachelor's degree in Computer Science, Engineering, or a related discipline; equivalent work experience will be considered
Multiple Salesforce Architecture certifications
Salesforce Certified Agentforce Life Sciences Consultant

Salary/Compensations

CAD 154,700 to CAD 204,700 annually

Benefits

Company bonus
Incentive for sales roles
Equity
Benefits

About the Company

Salesforce is the #1 AI CRM, where humans with agents drive customer success together.
The Professional Services organization is focused on delivering Salesforce's world-class product and project offerings to ensure customers are getting the most out of the Salesforce Platform.
We help customers accelerate their path to value with Salesforce, focused on making sure you're set up for long-term success to tap into the full capacity of the Salesforce platform, fast.
We help you plan your strategic roadmap and we make sure you are building Salesforce so that it's easy to maintain and adapt down the road, minimizing potential technical debt.
Our team is made up of thousands of the world's leading Salesforce experts.
We share our own 20 years of product best practices with your team and partners so that you have everything you need to achieve your goals.

Equal Opportunity

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment.
At Salesforce, we believe in equality for all.
We believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.
This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey.
It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between.
Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit.
The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.