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About the Role

The Senior Manager – Business Platinum Product Management will drive the growth of the Business Platinum Card by developing acquisition-focused strategies and delivering differentiated partner benefits. This role involves bringing new embedded partner benefits to market and optimizing existing premium benefits, requiring strong strategic thinking, cross-functional leadership, and exceptional execution skills.

Responsibilities

Develop acquisition-focused strategies for the Business Platinum Card.
Deliver differentiated partner benefits to enhance the Card Member experience.
Bring new embedded partner benefits to market.
Optimize an existing portfolio of premium benefits.
Work closely with Acquisition Marketing, Customer Marketing, the US SME team, and SBS Partnerships.

Requirements

Strong strategic thinking.
Cross-functional leadership.
Exceptional execution skills.
Proactive, customer-focused problem solver.
Ability to thrive in a collaborative environment.
Passion for delivering innovative experiences that drive customer acquisition, engagement, and long-term value.

Work Type

Hybrid
Onsite
Virtual

Experience Level

Senior Manager

Benefits

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

About the Company

American Express Global Commercial Services (GCS) is a global leader in Commercial Payment Solutions, helping businesses of all sizes succeed through innovative products, trusted partnerships, and exceptional customer experiences.
Our culture is built on a 175-year history of innovation, shared values, and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues.
We operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

Equal Opportunity

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.