About the Role
The Content Operations Coordinator manages the receipt and operational processing of materials, elements, and metadata from internal and external suppliers. This role ensures all content and ancillary data are prepared for delivery, maintains tracking systems, and troubleshoots workflow challenges while collaborating with global teams.
Responsibilities
- Process materials within Media Supply Chain architecture
- Maintain accurate and up-to-date live system records
- Ensure materials meet contract and specification requirements
- Manage exceptions and troubleshoot late-running files
- Book edits with post houses and manage project timelines
- Meet all deadlines for delivery, dispatch, and return of materials
- Prioritize tasks for live show deliveries, including outside normal working hours
- Manage transfer of catalogue delivery schedules alongside the MAM team
- Update tools with metadata and documentation
- Coordinate material support for campaigns and launches
Requirements
- Experience in the media industry and content operations
- Computer literacy with previous use of Media Supply Chain systems
- Excellent organizational and administrative skills
- Strong attention to detail
- Ability to manage multiple projects and clients simultaneously
- Strong interpersonal and team collaboration skills
- Flexibility and adaptability to changing demands
- Strong problem-solving skills
- Proactive and motivated approach
Skills
- Media Supply Chain systems
- Project management
- Metadata management
- Workflow troubleshooting
- Stakeholder communication
- Language skills (advantageous)
Benefits
- Generous company pension
- Summer Fridays
- Audience tickets
- Employee assistance program
- Access to free courses and training
- EV scheme
- Cycle to work scheme
- Season ticket loan
- Business coaching sessions
- Volunteer days
About the Company
- Fremantle is a global creator, producer, and distributor of entertainment, drama, film, and documentaries.
- Part of RTL Group, a division of Bertelsmann.
