Social Media Strategist and Community Manager – Associate at JPMorgan Chase & Co. | New York | Rezi

Social Media Strategist and Community Manager – Associate at JPMorgan Chase & Co.

Social Media Strategist and Community Manager – Associate

JPMorgan Chase & Co. · New York

1 weeks ago

Social Media Strategist and Community Manager – Associate

JPMorgan Chase & Co. · New York

7 days ago
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About the Role

This role is within the Global Integrated Media Team, responsible for shaping, driving, and delivering strategic media campaigns globally for Asset Management and the Private Bank. The successful candidate will manage and execute programs across the firm’s organic social media channels, focusing on activating and managing social media experiences to maximize client engagement through brand promotion, thought leadership, and product messaging.

Responsibilities

  • Lead channel strategy, planning and growth, community management, and engagement efforts on LinkedIn, Instagram, and YouTube—developing the voice, content cadence, and format mix
  • Develop (write, create, design) social media content for Asset Management’s corporate social media brand channels
  • Assist in capturing/shooting content at live events and sponsorships
  • Aid in the end-to-end production process and logistics for multimedia projects with the social and creative teams
  • Partner with internal subject matter experts to produce content that feels credible, compelling, and on-brand
  • Work closely with Compliance teams to obtain content approvals and ensure social media practices adhere to regulatory requirements
  • Position Asset Management’s executives as industry thought leaders through social amplification
  • Report on social media performance, providing actionable insights on an ongoing basis
  • Monitor social media accounts (social listening) for insights and key takeaways for stakeholders; escalate mentions as needed to the appropriate internal departments; and prepare internal reports as needed for key constituents
  • Fulfill last-minute requests and quick turnarounds while prioritizing ongoing assignments
  • Keep a pulse on current social media and cultural trends to identify new opportunities for our social strategy

Requirements

  • 5+ years of experience in social media strategy, content development, and/or managing social media channels for brands or publishers
  • Savvy user with experience in content creation and campaigns across essential social media platforms (LinkedIn, YouTube, Instagram, TikTok, X, Facebook, WeChat)
  • Experience using social management, monitoring, and analytics tools (Sprinklr, Hootsuite, Brandwatch, Hearsay, LinkedIn Analytics, etc.)
  • Knowledge of social media design tools (Canva, Adobe Express)
  • Ability to thrive in a fast-paced, entrepreneurial environment while maintaining high quality and attention to detail
  • Intellectual curiosity and drive; self-starter; ability to multitask
  • Team player with good judgment, a very strong work ethic, and a high energy level

Skills

  • Social media strategy
  • Content development
  • Managing social media channels
  • Content creation
  • Campaigns across essential social media platforms
  • Social management tools
  • Social monitoring tools
  • Social analytics tools
  • Social media design tools
  • Communication skills
  • Presentation skills
  • Relationship management skills
  • Writing skills

Experience Level

  • 5+ years of experience

Education Level

  • Bachelor’s degree in communications, marketing, journalism, or a related field

Benefits

  • Comprehensive health care coverage
  • On-site health and wellness centers
  • Retirement savings plan
  • Backup childcare
  • Tuition reimbursement
  • Mental health support
  • Financial coaching

About the Company

  • JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands.
  • Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
  • J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.

Equal Opportunity

  • We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.
  • We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.
  • JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans