Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Senior Product & Strategy Manager, Fee-Based Products will own the strategy, performance, and evolution of Money Mart's fee-based product portfolio, including cheque cashing, money transfers, and foreign exchange. This role is ideal for a highly analytical and strategic thinker with a background in management consulting, corporate strategy, product strategy, or product management. The role has two primary mandates: maximizing the performance of the existing portfolio and defining the future of Money Mart's fee-based products in partnership with the Innovation team.

Responsibilities

Develop and execute the product strategy for Money Mart's fee-based product portfolio, including cheque cashing, money transfers, and foreign exchange.
Balance short-term commercial performance with long-term strategic transformation initiatives.
Identify opportunities to increase revenue and profitability through pricing optimization, product enhancements, customer journey improvements, operational efficiencies, and new distribution channels.
Partner closely with Marketing to improve customer acquisition, conversion, retention, and lifetime value through optimized campaigns, offers, messaging, and customer experiences.
Analyze customer behaviour, product performance, market trends, and competitive activity to uncover actionable insights and recommend data-driven improvements.
Evaluate and prioritize new product features, strategic partnerships, vendor relationships, and fintech capabilities that strengthen the customer value proposition and accelerate growth.
Lead the development of business cases, financial models, and strategic recommendations to support investment decisions and new product initiatives.
Define product requirements and collaborate with Technology, Digital, Operations, and Retail teams to deliver product enhancements and new capabilities.
Develop the long-term roadmap for modernizing the fee-based product portfolio, including opportunities to digitize traditionally retail-based services and create seamless omnichannel customer experiences.
Monitor key performance indicators, customer feedback, and financial results to identify opportunities for growth, profitability, customer satisfaction, and operational improvements.
Present strategic recommendations, product performance updates, and investment proposals to senior leadership.
Stay informed on emerging technologies, customer trends, payments innovation, and the competitive landscape to ensure Money Mart remains competitive in a rapidly evolving financial services market.

Requirements

Highly analytical with exceptional problem-solving abilities.
Strategic thinker who connects customer needs with commercial outcomes.
Strong business acumen and ability to evaluate growth opportunities.
Excellent communication, storytelling, and executive presentation skills.
Demonstrated ability to leverage data to influence business decisions.
Curious, entrepreneurial, and comfortable challenging the status quo.
Skilled at influencing cross-functional stakeholders without direct authority.
Proven ability to manage multiple priorities in a fast-paced environment.
Demonstrated experience leveraging AI tools to accelerate market research, competitive analysis, customer insights, business case development, and strategic decision-making.

Skills

Product Strategy
Product Management
Management Consulting
Corporate Strategy
Data Analysis
Financial Analysis
Business Case Development
Pricing Optimization
Customer Experience Enhancement
Partnership Evaluation
Fintech
Payments Innovation
AI Tools

Location

Hybrid

Work Type

Hybrid
Full-time

Experience Level

Senior
3 to 5 years

Education Level

Bachelor's degree in business, Commerce, Economics, Engineering, or a related discipline.

Benefits

Discretionary annual bonus based on individual performance and company success.
Health and dental plans with 100% of the premiums covered.
Employee Assistance Program.
Retirement savings options.
Reimbursement for tuition assistance and professional development.
Discounts through Perkopolis.
Rewards and recognition programs.

About the Company

Momentum Financial Services Group helps people move forward by reimagining how money works for those who need it most.
With more than 40 years of experience, MFSG is the team behind Money Mart—Canada’s largest non-bank branch network—and a leader in financial solutions for underserved communities.
MFSG powers products, technology, and operations that connect over a million customers a year to the money they need, when they need it.
At MFSG, teams collaborate to create solutions that remove barriers and give people access to money they might not get anywhere else.
MFSG is committed to building innovative solutions grounded in ethical, transparent, and responsible use of data and technology.
MFSG takes a proactive approach to ensuring that any AI or data-driven systems used are safe, fair, and accountable.
MFSG prioritizes strong data governance, clear communication around how systems work, and safeguards that reduce risks and protect individuals.
MFSG focuses on developing tools and processes that promote equity, reliability, and trust, supported by ongoing monitoring and continuous improvement.
Joining MFSG means contributing to a future-focused organization that values both innovation and integrity.

Equal Opportunity

MFSG is committed to accommodating applicants up to the point of undue hardship during the recruitment, assessment and selection process.
If you are selected for an interview, please notify MFSG if you require accommodation in respect of the materials or procedures used at any time during this process.
If accommodation is required, MFSG will work with you to determine how to meet your needs.