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About the Role

GA Family Services is seeking an organized, dependable, and welcoming Administrative Assistant to support our Therapeutic Foster Care program. This position serves as a primary point of contact for employees, foster families, visitors, and community partners while providing essential administrative support to the program.

Responsibilities

• Answer incoming telephone calls, respond to general inquiries, and direct calls appropriately.
• Greet visitors and provide courteous, professional assistance.
• Provide administrative and secretarial support to departments as assigned.
• Maintain accurate program, employee, and foster family information and documentation.
• Update and distribute internal contact lists and directories.
• Assist with tracking foster parent documentation and supporting compliance with applicable requirements.
• Maintain calendars and coordinate the use of meeting rooms.
• Sort and distribute incoming mail and assist with agency mailings.
• Maintain petty cash accounts and related records.
• Assist with employee and foster parent retention activities, including event planning, organization, and donation requests.
• Handle sensitive information with discretion and maintain confidentiality.
• Organize, prioritize, and complete assignments accurately and within established timelines.
• Work collaboratively with team members while demonstrating initiative and the ability to work independently.
• Attend required training and in-service programs.
• Perform other duties as assigned to support the needs of the agency.

Requirements

• Previous receptionist, secretarial, or administrative support experience preferred.
• Proficiency with computers and standard office applications.
• Strong typing, telephone, written communication, and interpersonal skills.
• Excellent organizational skills and attention to detail.
• Ability to manage competing priorities and perform effectively in a busy office environment.
• Ability to interact professionally with employees, foster families, visitors, and community partners.
• Ability to maintain confidentiality and exercise appropriate judgment when handling sensitive information.
• Dependable attendance and the ability to work the assigned Monday–Friday schedule.

Skills

• Communication skills
• Organizational skills
• Typing skills
• Telephone skills
• Written communication skills
• Interpersonal skills
• Attention to detail
• Computer proficiency
• Office application proficiency

Location

• Cheektowaga, New York

Work Type

• Full-Time

Education Level

• High school diploma or equivalent required.

Salary/Compensations

• $17.00–$20.31 per hour

Benefits

• Health Reimbursement Account (HRA) for medical insurance
• Dental and vision insurance
• Employer-paid basic life insurance
• Voluntary life insurance
• Voluntary short-term disability coverage
• Generous paid time off and paid holidays
• 401(k) retirement plan with employer match
• Employee assistance program
• Opportunities for professional development and training

About the Company

• GA Family Services is committed to creating a respectful, inclusive workplace and providing a positive experience for the children, families, employees, and community partners we serve.

Equal Opportunity

• GA Family Services is an equal opportunity employer.