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About the Role
At Charles Tyrwhitt, our purpose is to 'Make it easy for men to dress well,' and our sales team is crucial to achieving this. This role focuses on providing exceptional customer service, offering styling and fit advice, and managing general store operations.
Responsibilities
- Provide exceptional customer service and be the primary point of contact for customers.
- Offer styling and fit advice, as well as tailoring and custom product sales services.
- Ensure customers always feel welcomed and represent the CT Brand.
- Perform general store operations including restocking and shipment processing.
- Operate the register.
Requirements
- Confident Sales Associate who can connect with customers.
- Ability to deliver excellence in customer experience.
- Provide advice on current trends relevant to clientele.
- Previous experience in a similar position is a significant advantage.
- Interest in menswear is necessary.
- Must have work authorization to work in person within the United States.
Skills
- Customer service
- Sales
- Styling advice
- Fit advice
- Tailoring sales
- Custom product sales
- Brand representation
- Store operations
- Restocking
- Shipment processing
- Register operation
- Trend awareness
Location
- New York City
Work Type
- Hourly
- Non-exempt
- In-person
Experience Level
- Based on experience
Salary/Compensations
- $17 - $24 per hour
Benefits
- Quarterly bonus based on team sales performance
- Employee discount
- Uniform allowance
- Part-time paid sick leave
- PayActiv partnership - get wages already earned before payday
- Employee Assistance Program
About the Company
- Charles Tyrwhitt is a privately-owned business focused on making it easy for men to dress well.
- The company offers a full wardrobe of stylish solutions for every occasion.
- Founded over 3 decades ago with a focus on quality shirts.
- Has a spiritual home and flagship store on London's Jermyn Street.
- Maintains a strong online presence in the US with retail stores in 7 states and a New York head office.
- Operates across Europe and Australia.
- Recognized as a carbon-neutral retailer since 2022.
- Promotes a diverse, passionate, and entrepreneurial culture with 3 core beliefs: 'BE the BOSS', 'BE the CUSTOMER', and 'BE the BEST'.