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About the Role

A General Manager is responsible for supervising administrative support staff and assisting with the oversight of various departments within the Community Association. This role serves as a liaison between management, residents, vendors, and staff.

Responsibilities

• Assist with implementation of Board policy and directives.
• Supervise all administration staff at the community.
• Assist with employee hiring, training, supervising, and performance management.
• Assist with preparing schedules and establishes priorities for routine and special work projects.
• Assist with annual budget preparation and administration of community functions within the operating budget.
• Act as a liaison between the Board of Directors and residents for policy execution and grievance conveyance.
• Liaise between the Board, legal counsel, and advisory committees.
• Supervise the operation and administration of the Association.
• Act as the primary liaison with the Association Board of Directors and homeowners.
• Perform/Direct administrative and management duties as requested by the Board.
• Review monthly financials and submit summary reports to the Board.
• Provide recommendations to the Board regarding major capital expenditures.
• Monitor delinquency and provide recommendations to the Board.
• Attend Board meetings and prepare Board packages.
• Ensure the Board is aware of legal actions involving the Association.
• Maintain unit and contract files.
• Assist the Board with the Architectural Review Process.
• Coordinate/oversee inspection of building facilities and common areas, arranging follow-up actions.
• Oversee the Accounts Payable and Resale processes.
• Manage vendor relationships, including procurement and performance evaluation.
• Oversee maintenance of the C3 database, including updating resident information.
• Responsible for hiring, training, supervising, performance management, and termination of onsite employees.
• Monitor and manage operational costs.
• Monitor vendors to ensure contractual obligations are met.
• Analyze and recommend solutions to problems to the Board.
• Manage the day-to-day business affairs of the Association.
• Assist with the administration of community functions.
• Perform other duties as assigned.

Requirements

• Supervise the operation and administration of the Association in accordance with the management agreement and the Association Policies and Procedures.
• Acts as the primary liaison with the Association Board of Directors, and homeowners as needed.
• Perform/Direct administrative and management duties as requested by the Board of Directors and in accordance with the management agreement.
• Review monthly financials and submit summary report to the Board of Directors.
• Provide and/or oversee recommendation to the Association Board of Directors and Committees regarding major capital expenditures as required to maintain the desired community appearance and operation.
• Monitor delinquency and provide recommendations to the Board of Directors as needed.
• Attend Board meetings per the management agreement
• Prepare Board packages for meetings according to established time frames.
• Ensure the Board of Directors is aware of legal actions involving the Association.
• Maintain unit and contract files relating to the operations of the Association
• Assist the Board of Directors with Architectural Review Process
• Coordinate and/or oversee inspection of building facilities and/or common areas and arrange appropriate follow up actions as required.
• Oversee the Accounts Payable process in accordance with the Associa processes and procedures.
• Oversee the Resale process in accordance with the Associa processes and procedures
• Responsible for vendor management including procurement as well as performance evaluation as contracted.
• Responsible for oversight of maintenance of C3 data base, including updating resident information.
• Assist with implementation of Board policy and directives with the scope of the management agreement. Works with the Board on strategic initiatives, policy governance and association projects.
• Responsible for hiring, training, supervising, performance management and termination of all onsite employees in accordance with company policies.
• Assist the Board with preparation of the annual budget.
• Monitor and manage operational costs.
• Monitor vendors to ensure contractual obligations are provide to the Association.
• Analyzes advantages and disadvantages of alternative solutions to problems and makes recommendations to the Board of Directors.
• Manage the day to day business affairs of the Association at the direction of the Board.
• Assist the administration of various functions of the community with the projects and approved operating budget.
• Other duties as assigned.

Location

• On-site

Work Type

• On-site