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About the Role

We are seeking an outstanding Account Manager to build strong client relationships, inspire junior staff, and manage multiple digital marketing business streams.

Responsibilities

• Manage Account Executives and independent contractors.
• Deliver high-quality client service results.
• Oversee multiple digital marketing business accounts.
• Strengthen client relationships by acting as a primary resource and influential partner.
• Navigate client team structures, hierarchies, and organizational dynamics.
• Maintain deep knowledge of client products, markets, consumers, and marketing objectives.
• Serve as an internal and external brand ambassador.
• Assist clients in promoting work within their organization and the broader marketplace.
• Maintain clear, organized communication across all departments.
• Develop actionable briefs and present work persuasively.
• Manage expectations and resolve roadblocks for client and agency teams.
• Coach, train, and develop team members.
• Oversee production stages and resource allocation.
• Monitor financial performance, including contribution margins and revenue targets.

Requirements

• Four years of college education.
• Five to seven years of professional experience, preferably at a creative agency.
• Expertise in the digital marketing landscape.
• Strong analytical and strategic thinking skills.
• Effective time-management and organizational skills.
• Proven leadership and management experience.
• Excellent communication and presentation abilities.

Skills

• Digital marketing strategy
• Client relationship management
• Team leadership and coaching
• Strategic thinking
• Data analysis
• Project management
• Presentation skills
• Generative AI tools (e.g., ChatGPT, Google Gemini, DALL·E, Midjourney)

Location

• New York, NY

Work Type

• Full-time

Experience Level

• 5-7 years

Education Level

• Bachelor's degree

Salary/Compensations

• USD $75,050.00 - USD $120,159.00

Benefits

• Medical coverage
• Dental
• Vision
• Disability insurance
• 401K
• Parental and family care leave
• Family forming assistance
• Tuition reimbursement
• Flexible time off

About the Company

• Publicis New York is a full-service communications agency specializing in broadcast, digital, web, social, CRM, and experiential channels.
• The agency has a dedicated healthcare team with over twenty years of experience across vaccines, immunology, women’s health, and oncology.
• Part of the Publicis agency network, focused on marketing transformation and creative strategy.

Equal Opportunity

• Publicis Groupe honors and celebrates all identities and is committed to fostering belonging and creating equitable and inclusive experiences.
• All information is kept confidential according to EEO guidelines.