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About the Role
The Community Banker plays a key part in delivering exceptional customer service, supporting daily banking operations, and building meaningful relationships with customers. This role offers opportunities for continued learning, hands-on experience, and professional development with potential for career advancement.
Responsibilities
- Support daily banking operations and build customer relationships.
- Assist customers with account inquiries and process transactions.
- Promote banking services and provide personalized banking solutions.
- Adhere strictly to audit controls and maintain required logs.
- Manage outgoing deposits and third-party remittances.
- Answer and direct telephone calls.
- Maintain accountability for cash drawer and report discrepancies.
- Understand all bank products and promotions.
- Perform account lookups, activations, closures, and manage overdraft privileges.
- Process check orders and change requests.
- Review customer accounts for alerts, messages, card activity, relationships, and history.
- Perform daily tasks including Card@Once check in/out, night drop, and monetary instrument logs.
- Be flexible in assignments and scheduling, including every Saturday.
Requirements
- Customer service experience.
- Attention to detail and strong organizational skills.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a team environment.
- Excellent math and cash handling abilities.
- Prolonged periods of time working on a computer.
- Prolonged periods of time standing.
- Ability to walk up and down stairs.
- Ability to lift up to 10-20 pounds at times.
Work Type
- Part-Time
Education Level
- High school diploma or equivalent required
About the Company
- Rondout Savings Bank is committed to supporting the growth of its Community Bankers through a dedicated model that provides opportunities for continued learning, hands-on experience, and professional development.
Equal Opportunity
- As an Equal Opportunity/Affirmative Action Employer, Rondout Savings Bank will not discriminate in its employment practices due to an applicant’s race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law.
- EEO Reasonable Accommodation Policy
- Know Your Rights: Workplace Discrimination is Illegal
- Pay Transparency Nondiscrimination Provision